Shownotes
In this episode, Chandra and Paul are joined by guests Lane Lassetter of Interface, Inc. and Rajan Kaistha of RST Solutions to discuss how Interface has leveraged JD Edwards and automation tools to modernize and streamline their business processes. Lane details the challenges faced with manual AP processes and how the adoption of AP automation has significantly improved efficiency and reduced manual effort. The conversation highlights the ongoing efforts to migrate archival systems, automate additional functions such as vendor onboarding and PO approvals, and address customization debt through thoughtful upgrades.
03:56 Introducing Lane and Rajan
06:50 AP Automation, PO Approvals, and Document Archival in Laserfische
12:33 Debt reduction with AP automation
15:52 Selling the business on upgrades
18:12 Challenges of Software Upgrades with Customizations
21:27 Software Upgrades and Adoption
26:52 Importance of Awareness
34:48 Midwesternism of the Day