In this episode, Chandra and Paul are joined by guests Lane Lassetter of Interface, Inc. and Rajan Kaistha of RST Solutions to discuss how Interface has leveraged JD Edwards and automation tools to modernize and streamline their business processes. Lane details the challenges faced with manual AP processes and how the adoption of AP automation has significantly improved efficiency and reduced manual effort. The conversation highlights the ongoing efforts to migrate archival systems, automate additional functions such as vendor onboarding and PO approvals, and address customization debt through thoughtful upgrades.

03:56 Introducing Lane and Rajan

06:50 AP Automation, PO Approvals, and Document Archival in Laserfische

12:33 Debt reduction with AP automation

15:52 Selling the business on upgrades

18:12 Challenges of Software Upgrades with Customizations

21:27 Software Upgrades and Adoption

26:52 Importance of Awareness

34:48 Midwesternism of the Day