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699: The 3 Secrets of Every High-Performing Team - Heather Crockett
Episode 6991st March 2024 • The Best Practices Show with Kirk Behrendt • ACT Dental
00:00:00 00:32:09

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Do you dream of having a high-performing team? You can make it happen with a few changes in your thinking. Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share the three essentials for creating a great team and practice. A great team starts with great leadership! To learn the secrets of every high-performing team, listen to Episode 699 of The Best Practices Show!

Learn More About Heather:

Learn More About ACT Dental:

More Helpful Links for a Better Practice & A Better Life:

Main Takeaways:

  • Get the right people in the right seats.
  • Have well-documented systems in place.
  • Set clear goals, roles, and responsibilities.
  • Clearly define and document your core values.
  • Communicate consistently and frequently to be aligned.

Snippets:

0:00 Introduction.

1:49 Why this is an important topic.

3:39 Secret #1) Get aligned.

9:22 Secret #2) Be smart.

15:09 Secret #3) Be healthy.

16:16 The Function Accountability Chart, explained.

25:54 Final takeaways.

Heather Crockett Bio:

Heather Crockett is a Lead Practice Coach who finds joy in not only improving practices but improving the lives of those she coaches as well. With over 20 years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting.

Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.

She enjoys hanging out with her husband, three sons, and their dog, Moki, scrolling through social media, watching football, and traveling. 

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