Artwork for podcast Reqless: Software in the Age of AI
2023-05-02. What Succession Gets Wrong
Episode 392nd May 2023 • Reqless: Software in the Age of AI • Aboard
00:00:00 00:24:26

Share Episode

Shownotes

Rich and Paul give their two cents on what Succession got wrong in their series. They discuss the romanticized version of capitalism that's portrayed on the show, and how in real life things would've been way trickier... As in the end whether it is the consultants, bankers, lawyers, founder... they would all be looking for their best interest.

Transcripts

Paul Ford:

Rich, do you have any go-to TV shows?

Rich Ziade:

Yes.

Paul Ford:

What are you watching these days?

Rich Ziade:

Well, I'm watching what everyone else is watching.

Rich Ziade:

I watch succession.

Paul Ford:

Oh, me too.

Paul Ford:

It's, frankly, it's the only thing I watch that isn't

Paul Ford:

something I watch with the kids.

Paul Ford:

Right.

Paul Ford:

Like it's, I, I'm just a little tuned out right now and I didn't want to

Paul Ford:

get into that show cuz it's annoying and predictable to get into that show.

Rich Ziade:

I know you don't like to go where the masses are going.

Rich Ziade:

Even though like if you look at the viewership, it's like 800,000.

Rich Ziade:

It's actually small.

Paul Ford:

It really is.

Paul Ford:

They all live in this neighborhood

Rich Ziade:

They all live in this neighborhood.

Rich Ziade:

We're in Brooklyn.

Rich Ziade:

Um, yeah.

Rich Ziade:

So, uh, anti spoiler alert.

Rich Ziade:

Don't worry about it.

Rich Ziade:

There will be no spoilers here.

Rich Ziade:

We're going meta

Paul Ford:

meta.

Rich Ziade:

just to frame it for everyone, Paul, take 30 seconds and tell

Rich Ziade:

everyone who doesn't watch succession.

Rich Ziade:

What succession's about.

Rich Ziade:

We're gonna try to make this entertaining for everybody.

Paul Ford:

succession is about, um, essentially it's about Rupert Murdoch.

Paul Ford:

It's about, uh, a, a man who founded and built a huge media and entertainment

Paul Ford:

empire, uh, and owns a sort of proxy, Fox News and his, he's worth

Paul Ford:

billions and billions of dollars, which means his children are too.

Paul Ford:

And his children would like to take over the company, but they show a

Paul Ford:

lot of signs of being spoiled, rich, self-indulgent, narcissistic, goon

Paul Ford:

balls, and he himself is an absolutely nefarious, manipulative monster human.

Rich Ziade:

yes.

Paul Ford:

So it's very, it's very watchable and it gets a lot

Rich Ziade:

classically

Paul Ford:

Oh yeah.

Paul Ford:

There's good town on this show.

Paul Ford:

And there's also, um, it gets a lot right about the vibes of the media industry.

Paul Ford:

They go to places that are, you know, they go to conferences that

Paul Ford:

look like the weird Aspen type of conferences that media people like to

Rich Ziade:

They're on plane, private planes and boats a lot.

Paul Ford:

So it's, it's definitely you get to watch.

Paul Ford:

There's a great, um, somebody, I, I won't go too far into this, but somebody

Paul Ford:

wants to ask the novelist Henry James, you know, like, why do you only write

Paul Ford:

about rich people when he's sort of like, what, what you, what do you want to see?

Paul Ford:

Right?

Rich Ziade:

yeah,

Paul Ford:

that's, and actually his point, which I think is a really good one, is,

Rich Ziade:

I

Paul Ford:

I wanted to understand in my novels the behavior of

Paul Ford:

human beings unconstrained by their material circumstances.

Paul Ford:

Yes.

Paul Ford:

What is the human when they have absolutely no barriers

Paul Ford:

to living any life they want.

Paul Ford:

Yes.

Paul Ford:

And that is what succession shows you that like it's a point of view

Paul Ford:

on that like, These humans can and all, they all want father's love.

Paul Ford:

That's the thesis of the show,

Rich Ziade:

which is also very Shakespearean.

Paul Ford:

Yes, that's right.

Paul Ford:

Like, I can't, they can't let it go.

Paul Ford:

So, but that's not how, when Rich and I watch the show, what, what do you

Paul Ford:

see when you watch the show, rich?

Rich Ziade:

I may see, I mean, I've been in business

Paul Ford:

over 500 years.

Rich Ziade:

I've also visited very big, like I've, I've lived inside

Rich Ziade:

of like, probably one of the most revered investment banks in the world.

Rich Ziade:

I've lived inside of the largest transportation agency in the world.

Rich Ziade:

I've, so I've, I've been places.

Rich Ziade:

I don't, I'm not gonna sit here and advertise that I,

Rich Ziade:

I, I, you know, have been.

Rich Ziade:

In the control room, but I see a lot of these worlds.

Rich Ziade:

I also, based on our past history, have dealt with a lot

Rich Ziade:

of lawyers and accountants.

Paul Ford:

Yeah.

Paul Ford:

And I mean, and we have spent time with what I would call, what are, you know,

Paul Ford:

the banks referred to as, uh, NWS or ultra high net worth individuals and.

Rich Ziade:

bunch of those have been our clients, so, So

Rich Ziade:

what does succession get wrong?

Rich Ziade:

It's a bit of a caricature of a lot of that world.

Paul Ford:

does.

Paul Ford:

So we're

Rich Ziade:

but they're entertaining us.

Rich Ziade:

I'm not, this isn't, by the way, we're gonna talk about what

Paul Ford:

we love succession, we love it.

Paul Ford:

But we're gonna talk about three things that it gets completely

Rich Ziade:

All right.

Rich Ziade:

Go Paul.

Rich Ziade:

I'm

Paul Ford:

I'm gonna tell you number one.

Paul Ford:

Number one is I watch this show and it gets a lot right about like the

Paul Ford:

spaces, like they, they shoot in Hudson Yards in New York City, which

Paul Ford:

is like this very bleak like mall style apartments, where in just all the.

Paul Ford:

The very, very wealthy communicate through furniture cuz they're no

Paul Ford:

longer able to use words or feelings.

Paul Ford:

And so like, so there's a lot of that, right?

Paul Ford:

But as you're looking, there's all these empty spaces and they're

Paul Ford:

talking and they're doing deals.

Paul Ford:

And the thing that strikes me, especially as a former consultant, the rooms

Paul Ford:

are empty of consultants and there would always be consultants nearby.

Rich Ziade:

all ways.

Rich Ziade:

So let's describe

Paul Ford:

it.

Paul Ford:

So, so here's the thing.

Paul Ford:

You are a giant.

Paul Ford:

Media company,

Rich Ziade:

You

Paul Ford:

you can only make so many decisions with the people at hand.

Paul Ford:

You're the people who work there are supposed to run the company.

Paul Ford:

Yes.

Paul Ford:

But now you need new things.

Paul Ford:

You need to know, should I buy Pierce the big, uh, publishing firm?

Paul Ford:

Should I, um, go into the internet?

Paul Ford:

Should I do whatever?

Paul Ford:

Yeah.

Rich Ziade:

Yeah.

Rich Ziade:

And if you decide yes, then the process of buying causes a swarm

Rich Ziade:

of consultants, lawyers, bankers.

Paul Ford:

But even before we get there, somebody needs to create a PowerPoint

Paul Ford:

to present to you why you should go into Industry X, or why you should

Paul Ford:

sell off the cruise ship division.

Paul Ford:

Right.

Paul Ford:

So we even even gotten to execution.

Paul Ford:

Typically, there would be like a thousand humans swarming in suits.

Paul Ford:

Yeah.

Paul Ford:

From different consulting firms all trying to screw each other

Rich Ziade:

Everywhere we've seen it, we've seen it with clients

Rich Ziade:

where we were one of the agencies, and there'd be like a dozen others.

Paul Ford:

You'd be, you'd be walking in and then like

Paul Ford:

Deloitte would be walking out.

Paul Ford:

Right.

Paul Ford:

And so there is a world of PowerPoint.

Paul Ford:

And, and Excel documents that is just simply not represented on the show.

Paul Ford:

Like all these things where they're fighting and talking on, on a

Paul Ford:

boat would actually be captured in PowerPoint and Excel meetings

Paul Ford:

that ran for three and a half

Rich Ziade:

Yeah.

Rich Ziade:

I just, you know, maybe that's cutting room floor stuff like HBO's, like, guys,

Paul Ford:

do it.

Paul Ford:

What they did is

Rich Ziade:

can't do 20 minutes of PowerPoint.

Rich Ziade:

What

Paul Ford:

they did is they have filmed four seasons of offsites,

Paul Ford:

essentially like, you know, when, when everybody goes and talks and

Paul Ford:

really gets it all out on the table.

Paul Ford:

Yeah.

Paul Ford:

Yeah.

Paul Ford:

The other 99% of the work happens in, in, in in bad decks.

Paul Ford:

Yeah.

Paul Ford:

That are just like, um, you know, 2025 vision cruise ships, you know,

Rich Ziade:

they're not gonna cut to a scene.

Rich Ziade:

It's like, did you see the fees

Paul Ford:

Exactly.

Paul Ford:

Tom Wosk is like the perfect consulting client actually.

Paul Ford:

Yeah.

Paul Ford:

Because Tom can't make a decision for himself in any way.

Paul Ford:

He's just constantly terrified and vulnerable.

Paul Ford:

There

Rich Ziade:

are a lot of people in leadership who have consultants.

Paul Ford:

Tom would have a team of 20 people creating decks for him

Paul Ford:

that he, hundred percent that he can then run back to the family.

Paul Ford:

Yeah.

Paul Ford:

And the family has to sit there and watch presentations and, and

Paul Ford:

decks that have been created that are presented by senior leadership,

Paul Ford:

but created by, by consultants.

Paul Ford:

So when you're watching it, for me, there's this enormous vacuum of

Paul Ford:

the actual incredibly boring way.

Paul Ford:

They want to make capitalism exciting,

Rich Ziade:

experience and they want to make it trivial and emotional.

Rich Ziade:

Yes.

Rich Ziade:

Uh, and meanwhile, when a decision gets made, we've been there.

Paul Ford:

It is.

Paul Ford:

It can start trivial and emotional, but then what happens

Rich Ziade:

trivial cuz people are like, I like you, I will buy you.

Paul Ford:

Yeah.

Rich Ziade:

And they're like, he loves me.

Rich Ziade:

That's great.

Rich Ziade:

And then the slog kicks in of like due diligence.

Paul Ford:

So, so let me set you up here.

Paul Ford:

Right.

Paul Ford:

So the consultants have been swarming and swarming and they're, they're

Paul Ford:

billing and they're doing good.

Paul Ford:

They have nice houses.

Paul Ford:

They're, you know, they have large apartments.

Paul Ford:

Not as nice as the people on, on succession, but Nice.

Paul Ford:

And then it's time for a company to buy another company.

Rich Ziade:

And it's a whole, a whole world kicks

Paul Ford:

in and now the real money gets made cuz there's a transaction, a

Paul Ford:

giant transaction's gonna happen and a percentage of that transaction is gonna

Paul Ford:

go to bankers, consultants, and lawyers.

Paul Ford:

And this is where the actual like sharks show up everybody else's amateur

Rich Ziade:

Absolutely.

Paul Ford:

And so, yeah, so, so

Rich Ziade:

and it's brutal.

Rich Ziade:

It is

Paul Ford:

buying things on succession.

Paul Ford:

What, when you look at that, what do you think is missing?

Rich Ziade:

I mean, uh uh, we used to get called in to do technical due

Rich Ziade:

diligence on stuff that was being bought.

Rich Ziade:

Stuff that was being bought for hundreds of millions of

Paul Ford:

So how long does that take?

Rich Ziade:

It could take months.

Rich Ziade:

Yes.

Rich Ziade:

It could take months.

Rich Ziade:

And it's a grueling

Paul Ford:

exhausting.

Paul Ford:

You're looking at code bases.

Paul Ford:

Okay.

Paul Ford:

How big is technical due diligence as part of the overall transaction?

Rich Ziade:

actually small,

Paul Ford:

So, so think like hundreds of people looking with a dental pick and,

Rich Ziade:

And, and, and what, what is ironic about that, or counterintuitive

Rich Ziade:

maybe is the better word, is that both parties want to get to close,

Rich Ziade:

they want to finish the deal, right?

Rich Ziade:

But you have this other set of parties, accountants, lawyers, not bankers.

Rich Ziade:

Bankers are incentive to close cause

Paul Ford:

That's right.

Paul Ford:

Cuz they, they get the active percentage.

Paul Ford:

They're not billing hourly.

Paul Ford:

They actually, they want the biggest payday possible.

Paul Ford:

That's

Rich Ziade:

right.

Rich Ziade:

That's right.

Rich Ziade:

And so there's consultants that come in the mix that the thicker the

Rich Ziade:

deck, the thicker the binder for the deal, the more they get to bill you.

Rich Ziade:

And so all of that, that sort of love letter that started the whole thing

Rich Ziade:

is way off in the rear view mirror at

Paul Ford:

And the really big ones, you've also got government,

Rich Ziade:

and you might have government and you might have to get

Paul Ford:

I mean, if, if you told me that a thousand or 2000 people

Paul Ford:

touch a major transaction like that, I would be like, yeah, of

Rich Ziade:

A hundred percent.

Rich Ziade:

A hundred percent.

Rich Ziade:

And, and, and

Paul Ford:

so I mean, let's play it through like, you've

Paul Ford:

got, you, what do you hire?

Paul Ford:

So you've, we're back to consultants actually.

Paul Ford:

Why?

Paul Ford:

I'm about to buy a company.

Paul Ford:

Mm-hmm.

Paul Ford:

I'm gonna hire McKinzie.

Paul Ford:

The, the bluest blooded of all the

Rich Ziade:

blue.

Rich Ziade:

I need to validate.

Rich Ziade:

I need to validate that the revenue they got is real.

Rich Ziade:

Mm-hmm.

Rich Ziade:

They're not lying.

Paul Ford:

Mm-hmm.

Rich Ziade:

So I'm gonna have armies of lawyers look at every

Rich Ziade:

single contract they've ever signed.

Rich Ziade:

I'm gonna have armies of accountants look at accounts receivable.

Rich Ziade:

Check their, their bank accounts, the amount of money owed outstanding.

Paul Ford:

Look, you and I sold a company.

Paul Ford:

We had things real buttoned up.

Paul Ford:

We had HR and accounting in from day zero, and it was like, do you have receipts from

Paul Ford:

that coffee you bought seven years ago?

Rich Ziade:

You feel like a failure.

Paul Ford:

Oh, it's so bad.

Rich Ziade:

What

Paul Ford:

Versions of every contract is there.

Paul Ford:

You know, they,

Rich Ziade:

What made me feel good

Paul Ford:

that never existed and then demand them.

Rich Ziade:

absolutely.

Rich Ziade:

And, and what made me feel good was when the bankers would tell

Rich Ziade:

us, you guys are actually pretty

Paul Ford:

Yeah,

Rich Ziade:

we've seen way worse.

Rich Ziade:

Right.

Rich Ziade:

And that makes you feel

Paul Ford:

So we were a little baby company in the little baby woods.

Paul Ford:

Imagine a like 6 billion.

Paul Ford:

I'm gonna buy a media firm.

Paul Ford:

So, so when it's like we're gonna go buy whatever, yeah, that's a complete,

Paul Ford:

and we're gonna go have like dinner with the families and Bubba, they

Rich Ziade:

They are capturing, I think, the spirit of the handshake,

Paul Ford:

The first, they're getting that first 2%.

Paul Ford:

Yeah.

Paul Ford:

But then there's a slog, 98% slog.

Paul Ford:

That actually completely changes the nature of the organization

Paul Ford:

cuz everybody's aware of it.

Paul Ford:

It leaks out.

Rich Ziade:

It's, it's, it's, and it's, it's not romantic at all.

Paul Ford:

No

Rich Ziade:

Closing is

Paul Ford:

you know what it is.

Rich Ziade:

final day.

Rich Ziade:

You get like, oh, we're done.

Paul Ford:

If you've ever bought a house and you get, you fall in

Paul Ford:

love with the house, you're like, I can't wait to move in there.

Paul Ford:

Yeah.

Paul Ford:

And now come, you know, the seller broker, the buyer broker closing.

Paul Ford:

Yeah.

Paul Ford:

And they're like, you know, uh, you said, and then it's did, you said that

Paul Ford:

you were gonna install those lamps,

Rich Ziade:

Yeah.

Rich Ziade:

All of it.

Rich Ziade:

Yeah.

Paul Ford:

Okay, so one was no army of consultants.

Paul Ford:

Two is m and a is seen as like a casual family process instead

Paul Ford:

of an excruciating accounting nightmare with lawyers involved.

Paul Ford:

What's number

Rich Ziade:

good that we're not the producers of this show.

Rich Ziade:

It would've been really boring.

Rich Ziade:

Absolutely.

Paul Ford:

the worst and least watchable program.

Paul Ford:

It would be, it'd be like watching spreadsheet it.

Paul Ford:

It's like

Rich Ziade:

episode four accounting,

Paul Ford:

It is.

Paul Ford:

It'd be like watching Excel influencers.

Rich Ziade:

Yeah, exactly.

Paul Ford:

But this is excellent.

Paul Ford:

Let me just like as a metapoint.

Paul Ford:

The absence of Microsoft Word, PowerPoint and Excel as stars of the show is,

Paul Ford:

is actually really problematic to me.

Paul Ford:

Like, like Microsoft should have been in there.

Rich Ziade:

Not even that.

Rich Ziade:

There's nobody even turning to anyone saying, did you put the Dropbox

Rich Ziade:

link in or do you have the file?

Rich Ziade:

Nobody, I've never seen a USB stick get handed over,

Paul Ford:

No.

Paul Ford:

They did pee on a, on a phone once cuz the app was bad.

Rich Ziade:

Oh, right, right, right, right.

Rich Ziade:

That

Paul Ford:

So that was at least, but but even there, that's not accurate credit

Rich Ziade:

to them.

Rich Ziade:

It's all entertainment

Paul Ford:

I've never seen anyone urinate on a device to, to

Paul Ford:

demonstrate the quality of an app.

Paul Ford:

May, maybe it happens.

Paul Ford:

All right.

Paul Ford:

What, what's your third?

Rich Ziade:

The third is a little more on the human side.

Rich Ziade:

We're sitting here flexing our consulting backgrounds.

Rich Ziade:

Um, on the human side is, um, you've got, essentially the structure of the show is

Rich Ziade:

a bunch of kids are fighting for power and ownership of this conglomerate because

Paul Ford:

Mm-hmm.

Paul Ford:

He's

Rich Ziade:

the founder, the old man, Logan, is older and wants to step

Rich Ziade:

down, and he's watching these kids just sort of, Pull on his pant leg

Rich Ziade:

and say, Hey, I'm the smartest one.

Rich Ziade:

And it's so casual.

Rich Ziade:

And if you look at actual succession, um, founders love their

Rich Ziade:

thing more than their children.

Paul Ford:

It's true.

Paul Ford:

They wouldn't express it that way, but they'd be like,

Paul Ford:

these are two separate worlds.

Paul Ford:

And I would love to see it line up cuz I love my son or daughter,

Rich Ziade:

But it is them.

Rich Ziade:

It is an ex, it is a form.

Rich Ziade:

What people don't realize is companies that are founded that reach

Rich Ziade:

a ton of success are literally a form of expression of the founder.

Rich Ziade:

Companies succeed is because people become obsessive about them and it becomes the

Rich Ziade:

ultimate judgment of themselves, right?

Rich Ziade:

As leaders and as founders and whatnot.

Rich Ziade:

And so when you see, you know, there's a lot of great lines in succession and a lot

Rich Ziade:

of them are really around his frustration, the founder's frustration with how

Paul Ford:

for,

Rich Ziade:

how, how?

Rich Ziade:

Short, everyone is falling in terms of internalizing what the thing is.

Rich Ziade:

It's always like, you're not even serious.

Rich Ziade:

Like you're not even legitimate here.

Rich Ziade:

And what he's really saying is like, not that you're dumb, it's

Rich Ziade:

just that you'll never get it.

Rich Ziade:

You'll never

Paul Ford:

there's a lot of conversation about like, he's just not a killer.

Rich Ziade:

it's not a killer.

Rich Ziade:

And you just, you know, this is, you think this is a toy?

Rich Ziade:

Like, and it, and what that is, is that person A, not wanting to let go.

Rich Ziade:

People don't want to

Paul Ford:

Well, one thing they get right about the, the, the character I think

Paul Ford:

is that it's not just a he, he can't let go because it all came outta him.

Rich Ziade:

him.

Rich Ziade:

He can't,

Paul Ford:

and, and for him, they go back to his like, crappy

Paul Ford:

Scottish childhood at one point.

Paul Ford:

Yeah.

Paul Ford:

It's not really a spoiler.

Paul Ford:

Right.

Paul Ford:

And he's just like, you know, looking at, at that part of his past and you

Paul Ford:

can see like everything that he built comes out of that crappy little house.

Paul Ford:

And his kids have been born on helicopters.

Paul Ford:

Yeah.

Paul Ford:

And so the con, there are no consequences for him.

Paul Ford:

Everything is a profound consequence.

Paul Ford:

I think they get that part right.

Rich Ziade:

right.

Rich Ziade:

I think they get that part right, I think.

Rich Ziade:

But I think what they get wrong is, is, I mean, the kids are like dodo birds.

Rich Ziade:

Like it's a really comical, like they're smart, they're bright kids, but

Rich Ziade:

then nobody's doing any of the work.

Rich Ziade:

Everybody's looking for the big shortcut.

Rich Ziade:

And the truth is legit founders would never let

Paul Ford:

Well, let's

Rich Ziade:

they're not gonna let that happen.

Paul Ford:

happen.

Paul Ford:

You and I are co-founders.

Paul Ford:

We have very little interest in raising our children into our companies.

Paul Ford:

That's not really our goal.

Paul Ford:

I mean, if they want, if they're interested in it.

Paul Ford:

But, but let's be that for a minute.

Paul Ford:

Let's actually, so Rich, you and I, uh, we have this company aboard,

Paul Ford:

it's the sponsor of this podcast.

Paul Ford:

Let's say it, let's say all of our dreams come true and it's a giant

Paul Ford:

internet platform that everybody loves.

Paul Ford:

And now we're planning a, a next.

Paul Ford:

Generation.

Paul Ford:

Yeah.

Paul Ford:

First of all, it's beautiful as co-founders, cuz now our, both of our

Paul Ford:

children, like, like, like your kids and my kids would have to do kid out.

Paul Ford:

So let's put that aside.

Paul Ford:

But let's say, uh, we'll make up a name for your kid.

Paul Ford:

We'll call him, uh, Billy.

Paul Ford:

Billy, Billy or Sally.

Paul Ford:

Okay.

Paul Ford:

Our, your two kids.

Paul Ford:

And.

Paul Ford:

Assume that I'm not worried about this.

Paul Ford:

Let's just like not have any weird dynamics in this.

Paul Ford:

You want them to take over the company.

Paul Ford:

Now, what happens

Rich Ziade:

25 years of apprenticeship?

Paul Ford:

of all, you gotta go get an mba.

Paul Ford:

Or or equivalent or go be a lawyer or go like, you have all the resources

Paul Ford:

in the world and so you better go get a fundamental professional grounding.

Paul Ford:

Yeah.

Paul Ford:

Right.

Paul Ford:

So there's that.

Paul Ford:

Like you're not, you know, like you can't be COO of this company

Paul Ford:

unless you are also a lawyer.

Rich Ziade:

yeah.

Rich Ziade:

I mean, look, succession is, is painting this as like a quasi monarchy, right?

Rich Ziade:

Like that's the whole point.

Rich Ziade:

Which is like, wait, I was born into this.

Rich Ziade:

Obviously

Paul Ford:

but there's no way.

Paul Ford:

There's no way that Logan, as a character would risk the foundation

Paul Ford:

of his company by putting Roman in his c o o if this was real life.

Paul Ford:

Because unless the kids that succeed in these worlds are the ones who essentially

Paul Ford:

get over credentialed, they think they're gonna earn their parents love.

Paul Ford:

It's still pathological.

Paul Ford:

Yeah,

Rich Ziade:

Yeah, yeah, yeah.

Paul Ford:

but like they get over credentialed so that they are, they

Paul Ford:

don't have to prove themselves every day in the role because otherwise

Paul Ford:

everyone is just like, you're a joke.

Paul Ford:

I'm gonna, and everybody,

Rich Ziade:

that too.

Rich Ziade:

That's a terrible thing.

Rich Ziade:

Right.

Paul Ford:

Well, there's a fun, there's a fantasy of imperial

Paul Ford:

power inside of organizations.

Paul Ford:

And yes, if you're the founder and you created all the money and

Paul Ford:

you are just an absolute monster, you can have imperial power.

Paul Ford:

But the kids coming in, what they don't show, those kids get dropped in.

Paul Ford:

They kind of get air dropped into these rolls throughout the seasons.

Paul Ford:

No one would take them seriously at all.

Paul Ford:

It wouldn't just be like they'd undermine them.

Paul Ford:

They would just ignore them completely.

Rich Ziade:

Yeah.

Rich Ziade:

Or or, yeah.

Rich Ziade:

En route around them

Paul Ford:

and they would be, and that doesn't happen actually.

Paul Ford:

They get into these roles and then suddenly the CEO is like, all

Paul Ford:

right, I'm gonna partner with you.

Paul Ford:

And so it wouldn't even happen.

Paul Ford:

She'd be like, all right, I'm gonna create a basically a play pen for

Rich Ziade:

it's not that exciting.

Rich Ziade:

It's not a soap opera at all.

Rich Ziade:

It's actually pretty boring.

Rich Ziade:

And,

Paul Ford:

this is the thing, like Roman is a character his entire life

Paul Ford:

would be looking at spreadsheets.

Rich Ziade:

you'd have to pay those dues,

Paul Ford:

right?

Paul Ford:

Yeah.

Rich Ziade:

And, and, and you do, you pay those dues because for two reasons.

Rich Ziade:

One, you want to get it right, and two, you also don't like, it's a

Rich Ziade:

horrible feeling to feel like you just took a shortcut and like cut the

Rich Ziade:

line and nobody respects you, right?

Rich Ziade:

Like for, you know, here it's ruthless,

Paul Ford:

Well, but let's also be clear like, Those roles are important

Paul Ford:

and they result in billions of dollars of transactions happening around them.

Paul Ford:

And so there's no, and if you put incompetent people into those

Paul Ford:

roles who don't execute, you do material damage to the company

Paul Ford:

and the shareholders get upset.

Paul Ford:

So they, there's this whole fiction where, You can move the the children around like

Paul Ford:

chess pieces and get certain outcomes, but the reality is you're like one mistake

Paul Ford:

away from a New York Times business profile that causes your share price to

Paul Ford:

implode like Roman alone, who is like the smartest of the kids in my opinion.

Paul Ford:

Maybe

Rich Ziade:

maybe

Paul Ford:

Roman alone would've resulted in like a horrible Andrew Sorkin profile

Paul Ford:

in which the whole of the company loses about 20 billion in shareholder value.

Paul Ford:

At which point he's not on the chessboard anymore, right.

Paul Ford:

He goes home, he goes back to like some big apartment.

Paul Ford:

So, so there's like a fundamental mismatch between.

Paul Ford:

The awful, excruciating boredom and professionalization that these children

Paul Ford:

would have to perform in order to get daddy's love and where they are to be

Paul Ford:

interesting characters in the story.

Rich Ziade:

It's funny, and I want to close it with this observation about

Rich Ziade:

how organizations strangely optimize for the best leadership automatically.

Rich Ziade:

Almost.

Rich Ziade:

Um, you know, there's the classic mail room store.

Rich Ziade:

I started in the mail room and I became ceo, right?

Rich Ziade:

And what that is, is, is very anti-political in nature.

Rich Ziade:

And that is because the organization.

Rich Ziade:

You would think would have mechanisms that measure success and performance, right?

Rich Ziade:

Like I'm, I'm, I'm a great sales leader regionally.

Rich Ziade:

Then I became a great sales leader in North America and I

Rich Ziade:

became head of global sales.

Paul Ford:

a little politics, but mostly merit.

Rich Ziade:

Mostly merit because people all are on the same ship

Rich Ziade:

and want to see it do well.

Paul Ford:

that's the theoretical narrative

Rich Ziade:

That's the theoretical.

Rich Ziade:

No, no.

Rich Ziade:

There's some that don't do that.

Rich Ziade:

Yeah.

Rich Ziade:

And they suffer.

Rich Ziade:

Right.

Rich Ziade:

Um, there's the really slick interview of the new leader who's supposed to

Rich Ziade:

come in and turn it around and they, and they fail within six months.

Rich Ziade:

Right.

Rich Ziade:

But a lot of times, organizations as sort of these like

Paul Ford:

com

Rich Ziade:

compositional organisms of that are.

Rich Ziade:

That have a, an immune system that sort of rejects people that like, okay, you

Rich Ziade:

get three strikes and then you're not gonna have that much responsibility.

Rich Ziade:

You're hurting the whole thing.

Rich Ziade:

Right.

Paul Ford:

Here's the thing, you could never have that much objectively,

Paul Ford:

that much drama at the top of an organization and have, and not

Paul Ford:

pay a tremendous material price.

Paul Ford:

It filters down

Rich Ziade:

and, and, and when people start to feel the ground

Rich Ziade:

shaking, it sort of rejects.

Rich Ziade:

The host rejects the, the, the virus like it, it'll get rid of it.

Rich Ziade:

It'll, it'll marginalize it.

Rich Ziade:

If it's the kid, they'll get like some island roll, like just overseeing

Rich Ziade:

some fringe thing that can't do more damage if it's the kid of

Rich Ziade:

the o of the founder or whatever.

Rich Ziade:

But the organism.

Rich Ziade:

The organism, and I say organism cuz it is kind of like one, right?

Rich Ziade:

It's sort of like an immune system.

Paul Ford:

I always think of the body rejecting the transplant, right?

Paul Ford:

Like if, if you get a new kidney or a new liver, the body

Paul Ford:

might go like, I don't want it.

Rich Ziade:

yeah, that's right.

Rich Ziade:

That's right.

Rich Ziade:

And, and you know, can you have bold innovation and whatnot

Rich Ziade:

coming from the descendants?

Rich Ziade:

I, I, I don't know.

Rich Ziade:

I don't know if Hershey Park was the idea of the founder or the

Rich Ziade:

idea of the kid or the founder.

Rich Ziade:

I think the founder had no kids, if I'm not

Paul Ford:

Um, well, you know, that's an interesting thing that you bring up.

Paul Ford:

I'm about to.

Paul Ford:

We're just gonna have a digression right now cuz you can't bring that

Paul Ford:

up and I don't have this digression.

Rich Ziade:

well kick.

Rich Ziade:

Tee up the next podcast.

Paul Ford:

So, um, Hershey, the Hersh

Rich Ziade:

loves chocolate.

Paul Ford:

I know the Hershey Chocolate Company really well because I went

Paul Ford:

to the boarding school created by the founder of Hershey Chocolate.

Paul Ford:

Her, um, Milton Hurt Milton Snavely Hershey,

Rich Ziade:

Mm-hmm.

Paul Ford:

uh, could not conceive with his wife Fanny.

Rich Ziade:

or

Paul Ford:

Or Franny, I can't remember.

Paul Ford:

But, uh, they instead founded a school for children of limited means.

Rich Ziade:

And you went to that school at

Paul Ford:

point, orphaned and then it was later expanded.

Rich Ziade:

This is, I know, I know this.

Rich Ziade:

I'm aware of this, and I think this is a wonderful topic about what

Rich Ziade:

you learned in that experience.

Paul Ford:

know, we could talk about that.

Paul Ford:

That'd be interesting.

Rich Ziade:

See now look, we, we, we took, we went from succession,

Rich Ziade:

which is kind of gross, all the way to wholesome chocolate bars.

Paul Ford:

Yeah, well that part's a little tricky, but yes, we could talk about that.

Paul Ford:

Anyway, so succession, we're gonna continue watching it.

Paul Ford:

This is the last season.

Rich Ziade:

Last

Paul Ford:

It's the on

Rich Ziade:

are sad.

Rich Ziade:

It's

Paul Ford:

the only, uh, TV show I'm kind of committed to, frankly.

Paul Ford:

Yeah.

Paul Ford:

And, uh, I'm curious to see how they wind it up.

Paul Ford:

It's been a hell of a hell of a ride so far.

Paul Ford:

I haven't seen the last couple

Rich Ziade:

look, this sounds like criticism, but it's a very entertaining

Paul Ford:

Oh no, it's

Rich Ziade:

just delicious umami in your face.

Paul Ford:

I, I have a high tolerance for boredom.

Paul Ford:

Everything we just described, I don't think I need to see it in a TV show.

Rich Ziade:

Exactly.

Rich Ziade:

Exactly.

Rich Ziade:

Um, who is this podcast sponsored by?

Paul Ford:

Rich.

Paul Ford:

I'm so glad you asked.

Paul Ford:

If you go to a board.com, you'll see a, uh, a little website.

Paul Ford:

We're now in, um, late, oh no, it's May, it's May.

Paul Ford:

We're in May, uh, 2023.

Paul Ford:

When you listen to this, Go sign up and give us your email.

Paul Ford:

A board is a tool for managing all kinds of things in your life, but especially

Paul Ford:

the things that you see on the web, the products you wanna buy, the articles

Paul Ford:

you want to read, um, it puts them in, it makes it really easy to import them

Paul Ford:

and put them into a beautiful format.

Paul Ford:

That's really fun to look at with your friends with a small community.

Paul Ford:

So I cannot wait.

Paul Ford:

I've been using it all day every day.

Paul Ford:

I can't wait to share this thing with the world, frankly, and

Paul Ford:

that, that sounds like marketing.

Paul Ford:

I can't wait

Rich Ziade:

It is marketing.

Rich Ziade:

That's okay.

Rich Ziade:

Marketing's

Paul Ford:

Yeah.

Paul Ford:

Is it, it's okay.

Rich Ziade:

aboard.com.

Rich Ziade:

Sign up and, uh, spread the word about the podcast.

Rich Ziade:

I'm Rich Ziti.

Paul Ford:

I'm Paul Ford.

Rich Ziade:

This is Ziti and Ford Advisors.

Rich Ziade:

Uh, follow us at Zzi Ford on Twitter and ziti ford.com.

Rich Ziade:

Thanks everybody.

Rich Ziade:

Have a lovely week.

Paul Ford:

hello.

Paul Ford:

At the audi ford.com.

Rich Ziade:

Yeah, send us mail bag mail.

Paul Ford:

Can't forget that.

Paul Ford:

Bye everybody.

Links

Chapters

Video

More from YouTube