Conquering the fear of conflict at work is one way smart leaders and good bosses set themselves apart from the rest. But how do you do that?
Few people enjoy conflict. Most avoid it and get defensive. And those who do like conflict are often thought of as bullies.
Dr. Debra Dupree shares how to handle difficult conversations at work with grace.
What You’ll Discover About the Fear of Conflict at Work:
* Why so many leaders fear conflict at work and avoid it,
* How to get past the “fight or flight” triggers when managing conflict at work,
* The two-part communication strategy that can defuse conflict at work,
* How mindset shifts help develop the courage to overcome the fear of conflict at work, and
* Much more.
Guest: Dr. Debra Dupree
Dr. Debra Dupree, the MINDSET Doc, has long been inspired to help others grow out of their FEAR of CONFLICT. She saw her own family-owned business embroiled in differences and disagreements, leading to dashed dreams, damaged relationships, and broken hearts. She turned these early experiences into a lifetime of study and application to the business world, working with leaders at all levels of an organization.
As she sees it, people have a financial, and a personal, need to work but work doesn’t always feel ‘psychologically safe’ – and this is true at every level of the organization. Dr. D works with individuals and organizations to show up in ways that matter with influence, persuasion, and cohesion to make collaborative and meaningful environments.
Today, she takes her world-wide community to a new level of understanding with empathy and compassion using strategic skills and techniques that turn challenging confrontations into curious conversations for learning, living and growing for cohesive workplaces.
Dr. Debra is a Dispute Resolution Specialist, Conflict | Leadership Coach, and International Trainer and Keynote Speaker. She is also the host of the bi-weekly podcast ‘Decoding the Conflict Mindset’ bringing ‘thought leaders’ from various disciplines to her worldwide community to gain insight on self and others in challenging conversations, when high emotions run high, facing tough negotiations and confrontations. She is also the host and creator of “The Agile Lawyer-Mediator Interview Series” – a virtual mentorship from 12 topnotch advocates and mediators throughout the U.S.A. And all applicable to the world of business
Debra delivers training and coaching throughout North America, Europe, Australia, India and the Pacific Rim in leadership strategies, workplace conflict intervention strategies and advanced negotiation skills for leaders and dispute resolution professionals, bringing to her participants a unique perspective on the brain science behind people in conflict.
She was awarded recognition as one of the top ten trainers globally by SkillPath Corporate Strategies in 2016 and designated as a ‘Super SMART Mediator’ by the Federal Executive Board in 2008. Dr. D was the former Director of Training for Mediation Training Institute (MTI), training professionals to become workplace mediators throughout North America.
She currently serves on the the Employment Mediation Panel and Faculty for the American Arbitration Association (AAA), on the Board of Directors for the Southern California Mediation Association (SCMA), and on the Planning Committee for the ABA Advanced Mediation Strategies Section.
Related Resources:
If you liked this interview, you might also enjoy our other Leadership and Management episodes.
Contact Dr. Dupree and connect with her on LinkedIn, Facebook, Instagram, and YouTube.
Visit Dr. Dupree’s website: Relationships at Work
Check out her Decoding the Conflict Mindset podcast and Your Emotional Potential: How You Show Up Matters Kindle ebook.
Watch her popular YouTube video about 360 Degree Perspective