How To Become The Best Leader In Your Service?
In this episode, Andi dives into what these Responders are learning and what’s excelling them in their career.
What You'll Learn:
➡️How can you up your game as a leader
➡️Importance of creating the culture of your team
➡️Making sure that your sleep is in check
➡️And a lot more!
Are you ready to learn all the tools needed to live a 911 lifestyle that can help you stay strong throughout your entire career? Then Coach Yourself To Be 911 Shift Strong! Sign up for the FREE TRAINING HERE ➡️ https://911lifestyle.com/coachyourselftobe911shiftstrongjoin
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I'm Andy Clark, mom and wife of an officer I've been reversing and preventing
Speaker:burnout and first responders since 2018.
Speaker:Welcome to the 911 Shift Ready podcast where we will dive into sleep, anger,
Speaker:energy, hypervigilance, anxiety, and other burnout symptoms in order
Speaker:to arm you with the knowledge, understanding, and tools beyond exercise
Speaker:and nutrition to be 911 shift ready.
Speaker:So you can thrive not only for the remainder of your career but
Speaker:also at home in your family life.
Speaker:And then bring those tools back to your service.
Speaker:So the compound effect can take place and together we can decrease burnout
Speaker:in the 911 lifestyle community.
Speaker:Welcome to the 911 Shift Ready podcast.
Speaker:This is episode 26.
Speaker:We are going to dive into promotions and leadership leading teams in your service.
Speaker:So if a promotion is in your future or you're already working your
Speaker:way up the ranks, you may not be working your way up the ranks.
Speaker:You may be like my husband, where he is staying at the rank that he's at, but with
Speaker:his service being such a large service.
Speaker:There is a lot of lateral movement.
Speaker:He can get into a lot of different specialized units and there's a lot
Speaker:of working on teams with what he does and teaching and training and
Speaker:leading others, even when he was on the road, he was a coach officer.
Speaker:So a lot of what we're talking about today pertains to any of you who are
Speaker:really looking to influence those that are around you, be your actual teammates,
Speaker:being teams that you're leading and other situations that are in your service.
Speaker:So do you feel that you have all of the leadership skills under your
Speaker:belt that you require in order to be the best leader that you can be?
Speaker:You may know a lot about the tactical day-to-day of the job and what
Speaker:is required of you as a leader.
Speaker:And you may be one of top experts in a certain specialty in your
Speaker:service and you may be able to really bring that specialty to your team.
Speaker:But the one thing that I do know about good leaders, the thing that I have
Speaker:seen over and over again is where your team looks up to you and respects
Speaker:you and wants to learn from you.
Speaker:And those leaders know that there's actually always more that they can learn.
Speaker:They don't feel that they have learned everything.
Speaker:There's no way that one person can be an expert in all of the things
Speaker:that it requires to be a leader.
Speaker:Or a good leader, you wear many, many hats.
Speaker:You may be mentoring or teaching, as I said, being a coach officer.
Speaker:You may be teaching certain tactical expertise that is in your zone of genius.
Speaker:You maybe leading a lot of different seminars and courses based on experience
Speaker:that you have had in your service.
Speaker:You may also be a student yourself, where you are continually learning
Speaker:from others when you are a leader.
Speaker:You maybe learning from your team.
Speaker:Those that work under you, if you are working ways up the rank, if you
Speaker:are a good leader then you are even looking at what you can learn from
Speaker:those that are under you as well.
Speaker:Then tactically, as I spoke of earlier, you need to be an expert
Speaker:in the tactical to be a good leader.
Speaker:You need to be an expert in relationships, behavior, communication.
Speaker:Without being an expert in these it is hard to be able to relate to different
Speaker:personalities, to different communication types, to different behaviors that
Speaker:you are seeing in the job, in your team, in working with one another.
Speaker:You need to be able to not only know your communication styles but theirs as
Speaker:well, to teach them how to communicate with one another as best as possible.
Speaker:You need to be an expert in health and fitness in order to
Speaker:be able to keep them strong.
Speaker:You need to also be a disciplinarian and that comes with
Speaker:different ways of communication.
Speaker:There's no way that you can be an expert in every piece of the
Speaker:puzzle that makes up a good leader.
Speaker:And a leader is someone who is always learning in order to be and do better.
Speaker:Some in your service may believe that your service will give you all of the
Speaker:training that you need in order to be promoted or when you are promoted.
Speaker:And they may believe that once you become that leader that they're going
Speaker:to give you all of the tools and everything that you need in order
Speaker:to be an expert in that position.
Speaker:But I know that that's not you.
Speaker:If you are listening to this, you know that in order to get that upper
Speaker:edge to do better each and every day to become stronger and more focused
Speaker:that you do need to take in all that your service is going to provide you.
Speaker:They will give you so much good information and good training but
Speaker:we also need to look beyond that.
Speaker:There's so many different courses out there.
Speaker:I know even once you start moving up the ranks, there's different courses
Speaker:on just how to fill out forms and different things, all the different
Speaker:paperwork that comes along with your job.
Speaker:There's all different courses on different things to do with leadership,
Speaker:different things that will all compliment what it is that you do.
Speaker:Conferences.
Speaker:I know my husband is going to a phenomenal conference.
Speaker:He's really excited about in Florida in the next couple of weeks, that
Speaker:is all about, I believe, emergency management from the operational side.
Speaker:There's so many different experts that are at these conferences from different
Speaker:services where they have had different experiences than anyone in your services
Speaker:had that you can learn so much from them.
Speaker:From reading.
Speaker:There's books that I know I was just speaking of in one of our
Speaker:coaching calls the other day where they were talking about some of the
Speaker:recommendations that I've given them.
Speaker:Never Split The Difference by Chris Voss and Ego Authority Failure by Derek Gaunt.
Speaker:Both of those guys were former FBI hostage negotiators who now teach
Speaker:business sales, business leadership.
Speaker:And do you know that they speak at conferences for services
Speaker:for first responders as well?
Speaker:In order to be able to give you the tools and the skills that were used in their
Speaker:hostage negotiation and use those actually in life, use those with your team.
Speaker:I use a lot of these skills with my kids, with my husband.
Speaker:There's different podcasts as well.
Speaker:Jocko Willink and Lieutenant Colonel Dave Grossman has had
Speaker:some phenomenal books out there as well to be understanding different
Speaker:behaviors and things that may happen.
Speaker:I know that you are somebody who takes action and goes that extra mile to
Speaker:make sure that you have the skills required to be the best that you can be.
Speaker:Tactically from a leadership point of view, communication
Speaker:point of view from all of these.
Speaker:The responders that go through my 911 Elite Performance Program, I've been
Speaker:finding that the things that they're learning in my program are not only
Speaker:helping them become stronger and more focused and calmer but it's also helping
Speaker:them get promoted and become better leaders even before being promoted.
Speaker:It's so great seeing posts in our private members community when they get promoted.
Speaker:Many of these posts, they have these thank yous for things that they've
Speaker:learned in 911 Elite Performance because it not only helps them stay
Speaker:focused and have that clearer brain.
Speaker:And they need that for studying for these exams, for some of the
Speaker:specialized positions that you guys are getting into the training and
Speaker:knowledge that you need to learn.
Speaker:When you are tired, when you don't have the focus and the sharpness when you
Speaker:need to be studying then it is hard to take in all of that information.
Speaker:And they've gained that in order to score higher on their promotional
Speaker:exams but it's also given the tools and skills that can help keep their team
Speaker:strong through all that is going to be thrown at all of them operationally.
Speaker:We have an officer in our program, she's been with me now two, three
Speaker:years, I think it's three years now that she's been in the program.
Speaker:And she worked the first while on making sure that she was strong being a mom.
Speaker:Also, her spouse is an officer as well.
Speaker:And she has worked really, really hard to make sure that her sleep is maximized.
Speaker:Making sure she was more focused, more calm, being able to get all of
Speaker:these tools and tactics in order to be able to be as strong as she can be
Speaker:while her and her spouse are working around one another's shifts and then
Speaker:being there for their kids as well.
Speaker:A lot of her colleagues have asked her what she's doing and
Speaker:she's been helping them out.
Speaker:There were times where she was noticing different things with colleagues where
Speaker:they were more frustrated or there were certain behaviors that she was noticing
Speaker:and she would bring those to coaching calls and we would talk through how to
Speaker:have certain conversations with them.
Speaker:Crucial conversations in order to allow them to feel in control of
Speaker:the conversation and take action while she was actually leading the
Speaker:conversation in order to get them into a better place where they were more
Speaker:of team players and able to help out.
Speaker:And then she was working towards her promotion.
Speaker:She did get passed up on one but she took that as an opportunity to learn how to
Speaker:be stronger of a team player, had team member and how to be able to bring out the
Speaker:best in each of the members of her team.
Speaker:That really benefited her when she did her next promotional interview.
Speaker:And in that promotional interview, she really did talk a lot about the
Speaker:skills and things that she did acquire in our 911 Elite Performance Program.
Speaker:And now that she's been promoted, she's on a completely different shift
Speaker:schedule so we've been working with her on how to adapt her sleep, how
Speaker:to change things, because the tools that you need are different based on
Speaker:the shift schedule that you're on.
Speaker:How you tweak them, how you refine them, how you work with them is different
Speaker:based on what's being thrown at you.
Speaker:She still is working on some of the cases from her prior
Speaker:job as well on her off time.
Speaker:So making sure that her brain is as focused and clear as
Speaker:possible and she still has the energy left for her kids as well.
Speaker:It's been fascinating because the questions she's coming to us with
Speaker:are, okay, I'm seeing these stress signs in certain of my teammates.
Speaker:How do I approach them?
Speaker:How do I work with them on it?
Speaker:She's gone from somebody who.
Speaker:Worked on these things herself.
Speaker:And then now is learning and adapting them to new shift schedules, to
Speaker:new jobs, new duties, and also implementing them with her team.
Speaker:It's been absolutely amazing watching all that she has gone through in
Speaker:order to become stronger herself but also to become a stronger leader.
Speaker:If a promotion is in your future, if you are looking to work your way
Speaker:up your ranks or get on specialized units, special tactical units that
Speaker:may physically be taxing you or ones where you need that brain focus.
Speaker:And you would like to find out what 911 Elite Performance is like.
Speaker:If you want to find out if it's for you, you can email me at
Speaker:support@911lifesytle.com and ask for my link to my calendar and we can schedule
Speaker:a 25 minute call with me where we can do a 911 Elite Performance Assessment
Speaker:and we'll see if you are a candidate for best results in our program.
Speaker:If our program is right for you right now.
Speaker:You can email support@911lifestyle.com if you're interested in that.
Speaker:Now, what is it about 911 Elite Performance that did help with promotions
Speaker:with this specific officer and with others that have promoted that we work with.
Speaker:There are two top points that we are going to focus on.
Speaker:The first is how 911 Elite Performance helps when it comes to promotions.
Speaker:Is that it maximizes your efficiency, so it decreases your
Speaker:time that you need to be studying.
Speaker:It increases your focus and your preparation.
Speaker:You're already working full-time hours, lots of overtime,
Speaker:lots of operational stress.
Speaker:You may have a lot going on at home and you're not often able
Speaker:to get eight hours of sleep.
Speaker:Even when you do, understanding how to maximize it based on your
Speaker:shift schedule will give you more focus and allow you to be calmer.
Speaker:And have more energy so that when you are studying, when you are preparing for
Speaker:these tests and all of the learnings, the courses that you all are doing, it allows
Speaker:you to not have to reread paragraphs multiple times over in order to retain it.
Speaker:You retain things a lot easier when you body is healing and
Speaker:repairing and you're able to maximize the quality of your sleep.
Speaker:That's the first thing we work on with you guys is making sure
Speaker:that your sleep is in check.
Speaker:Not in the way that we work with the civilian.
Speaker:Our bodies were designed, so that the sun rising and setting signals sleep hormones
Speaker:and wake hormones to be kicking in.
Speaker:And that can't happen on a lot of your shifts or when you only
Speaker:have a couple of hours in there.
Speaker:You want to really maximize that amount of sleep as best as you can.
Speaker:So we need to take out different tools.
Speaker:We need to bring different tools in order to get sleep on track, in
Speaker:check for whatever amount of sleep that you're able to sleep based on
Speaker:what your shift has demanded of you.
Speaker:If we think of this like a pro athlete.
Speaker:A pro athlete, they're not going to go into game day
Speaker:tired and not focused, right?
Speaker:So why should we?
Speaker:If you have these shifts really pushing you hard then it's going
Speaker:to take you longer to digest the information to that next level.
Speaker:Making sure that everything that you are doing for your sleep, what you're
Speaker:doing on shift, what you're doing post shift, in order to make sure that you are
Speaker:recovering as quick as possible is going to keep your brain focused and clear and
Speaker:keep your energy up when you need it.
Speaker:And then when you get promoted, you are coming in strong, right?
Speaker:If you don't implement these tools, then you're not going to be focused.
Speaker:It'll take you a lot more time and energy to be studying and doing all the things
Speaker:you need to do to get to that specialized unit, to get to that promotion.
Speaker:And then when you get to the promotion, you're spent.
Speaker:The second priority that I did speak of that our program does help with when
Speaker:it comes to promotions is understanding how to maximize your sleep on any shift
Speaker:schedule so that you can teach your team what they need for operational endurance,
Speaker:which will reduce the burnout of your team and those that you are leading.
Speaker:You are the one that gets to create the culture of your team.
Speaker:When you're leading a team, when you're teaching courses, when you
Speaker:are the expert then those under you should be looking up to you.
Speaker:And if you start your new leadership position on the top of your game
Speaker:with energy, where you're calm, where you're focused, so that you have
Speaker:operational endurance then they will start to emulate more of the habits
Speaker:that they're seeing you partake in.
Speaker:If you're speaking of certain things that you do for your sleep, if you're
Speaker:speaking at the end of your shift, okay, I've gotta go home and do this
Speaker:and this so that I can maximize my sleep and I'm ready for tomorrow.
Speaker:These are the things that they start emulating.
Speaker:And the problem is though, is when they have a leader that doesn't have these
Speaker:habits that they're not seeing them implement on shift that they're not
Speaker:hearing what they implement off of shift then they have a leader who is more tired.
Speaker:Who is more exhausted.
Speaker:Who is more frustrated and less able to teach them so they respect
Speaker:them and look up to them less.
Speaker:But it also means that your team is not gaining these skills.
Speaker:Your team may be gaining more of the skills of somebody who
Speaker:doesn't have all of these tools.
Speaker:And that's when they start burning out.
Speaker:When you learn the tools that we teach in 911 Elite Performance, you
Speaker:will know the signs when somebody is actually struggling on your team.
Speaker:We'll teach you the subtle signs, so you'll even figure it out before they may
Speaker:even realize that they are struggling.
Speaker:You may be able to nip some things in the bud with your team, with
Speaker:those that you are leading with your colleagues before it gets to the point
Speaker:where they end up medicalled out.
Speaker:And when everyone on your team is more focused, when they're calmer,
Speaker:when they're making better decisions, they last longer in their career.
Speaker:And that means that you have more of a solid team working together
Speaker:cause they're staying together.
Speaker:They'll want to stay on your team, stay with you and all of this because
Speaker:you have the skills to teach them.
Speaker:It's this compound effect.
Speaker:And that's why I do what I do is because if I can teach one of you who
Speaker:is a leader and then you can teach 10 people under you or 20 and then they can
Speaker:teach people under them this compounds.
Speaker:And we can start shifting things in these services where
Speaker:less and less are burning out.
Speaker:Where more and more of you are operationally strong.
Speaker:You have the endurance for the operations.
Speaker:But when they don't have somebody to have these skills to show them, when
Speaker:you don't know these tools in order to show your team then that is when they
Speaker:drop, that's when the team falls apart.
Speaker:You see this in professional sports where a new coach will come in and
Speaker:breaks down a lot of the skills and foundations that these people had
Speaker:and build them from the team up.
Speaker:Hoosiers, that's one of my favorite movies.
Speaker:So if you think of Hoosiers, the movie or I'm sure you're thinking of certain
Speaker:teams in sports right now where a coach came in and turned a team around.
Speaker:A team that was struggling and as soon as that coach came in, not as soon as
Speaker:it takes a while to build that team up.
Speaker:That team needs to start learning new foundational skills.
Speaker:They need to start building things up, building these new habits.
Speaker:But as this team becomes more cohesive as a team, as the team starts working
Speaker:together, having more energy, less frustrations with one another and
Speaker:they are all stronger, know their roles on their team, what they
Speaker:need to do, and they implement it.
Speaker:Those are the teams that win and that starts with a lot of
Speaker:the habits that we teach in 911.
Speaker:Elite Performance.
Speaker:If you don't go into your promotion, if you don't go into these specialty
Speaker:units leading teams with these skills, then your team risks burnout.
Speaker:And more turnover.
Speaker:And that compound effect sadly, does compound but in the opposite
Speaker:direction than we want it to happen.
Speaker:So if we recap on what we talked about today, good leaders wear many hats.
Speaker:And you cannot be an expert in everything, so it is important to continue to keep
Speaker:learning and grabbing these skills, courses, resources, podcasts, all
Speaker:of these things that are out there.
Speaker:Learning the skills that we do teach in 911 Elite Performance has made a huge
Speaker:impact on responders who are prepping for promotion, who work on specialized teams.
Speaker:It's helped them to really get through the selection process.
Speaker:It helps with getting promotions.
Speaker:It helps with being a better leader once you are promoted.
Speaker:When your crew follows your lead and learns how to maximize their sleep.
Speaker:How to stay operationally strong.
Speaker:Then they gain the skills not only to endure all that the jobs throws
Speaker:at them but they also learn how to manage things at home better as well.
Speaker:And this keeps your team together.
Speaker:Your team has less turnaround, there's stronger bonds and less burnout and
Speaker:you are more successful as a leader.
Speaker:If you are ready to learn these skills, email support@911lifestyle.com and ask
Speaker:for the calendar link for my calendar, my personal calendar of when you can
Speaker:speak with me to learn more about 911 Elite Performance and assess if it is the
Speaker:right program for you in order to make the impact that you want to make on your
Speaker:career that you want to make on your team, for your colleagues, for your service.
Speaker:Support@911Lifestyle.com and we can get you started today.
Speaker:I hope you have found value in today's episode.
Speaker:Don't forget to like, and share this episode so it's shown to more first
Speaker:responders and subscribe to this podcast so you don't miss future episodes.
Speaker:Go to our website, 911ShiftReady.com if you would like to work with us,
Speaker:learn more about our 911 Lifestyle Program, gain access to our free
Speaker:training, join our mailing list or find our social media channels.