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Episode 26: How First Responders Become The Best Leader In Their Service
Episode 264th December 2022 • 911 Shift Ready • Andi Clark
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How To Become The Best Leader In Your Service?

In this episode, Andi dives into what these Responders are learning and what’s excelling them in their career.


What You'll Learn:

➡️How can you up your game as a leader

➡️Importance of creating the culture of your team

➡️Making sure that your sleep is in check

➡️And a lot more!


Are you ready to learn all the tools needed to live a 911 lifestyle that can help you stay strong throughout your entire career? Then Coach Yourself To Be 911 Shift Strong! Sign up for the FREE TRAINING HERE ➡️ https://911lifestyle.com/coachyourselftobe911shiftstrongjoin


If you want to learn more about the 911 Elite Performance Program before joining, Book A Call with Andi here! ➡️https://calendly.com/911lifestyle/25min?month=2022-06


Or connect with Andi Online!

Learn more works of Andi at www.911lifestyle.com

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Transcripts

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I'm Andy Clark, mom and wife of an officer I've been reversing and preventing

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burnout and first responders since 2018.

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Welcome to the 911 Shift Ready podcast where we will dive into sleep, anger,

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energy, hypervigilance, anxiety, and other burnout symptoms in order

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to arm you with the knowledge, understanding, and tools beyond exercise

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and nutrition to be 911 shift ready.

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So you can thrive not only for the remainder of your career but

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also at home in your family life.

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And then bring those tools back to your service.

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So the compound effect can take place and together we can decrease burnout

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in the 911 lifestyle community.

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Welcome to the 911 Shift Ready podcast.

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This is episode 26.

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We are going to dive into promotions and leadership leading teams in your service.

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So if a promotion is in your future or you're already working your

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way up the ranks, you may not be working your way up the ranks.

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You may be like my husband, where he is staying at the rank that he's at, but with

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his service being such a large service.

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There is a lot of lateral movement.

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He can get into a lot of different specialized units and there's a lot

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of working on teams with what he does and teaching and training and

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leading others, even when he was on the road, he was a coach officer.

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So a lot of what we're talking about today pertains to any of you who are

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really looking to influence those that are around you, be your actual teammates,

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being teams that you're leading and other situations that are in your service.

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So do you feel that you have all of the leadership skills under your

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belt that you require in order to be the best leader that you can be?

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You may know a lot about the tactical day-to-day of the job and what

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is required of you as a leader.

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And you may be one of top experts in a certain specialty in your

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service and you may be able to really bring that specialty to your team.

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But the one thing that I do know about good leaders, the thing that I have

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seen over and over again is where your team looks up to you and respects

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you and wants to learn from you.

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And those leaders know that there's actually always more that they can learn.

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They don't feel that they have learned everything.

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There's no way that one person can be an expert in all of the things

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that it requires to be a leader.

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Or a good leader, you wear many, many hats.

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You may be mentoring or teaching, as I said, being a coach officer.

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You may be teaching certain tactical expertise that is in your zone of genius.

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You maybe leading a lot of different seminars and courses based on experience

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that you have had in your service.

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You may also be a student yourself, where you are continually learning

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from others when you are a leader.

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You maybe learning from your team.

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Those that work under you, if you are working ways up the rank, if you

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are a good leader then you are even looking at what you can learn from

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those that are under you as well.

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Then tactically, as I spoke of earlier, you need to be an expert

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in the tactical to be a good leader.

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You need to be an expert in relationships, behavior, communication.

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Without being an expert in these it is hard to be able to relate to different

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personalities, to different communication types, to different behaviors that

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you are seeing in the job, in your team, in working with one another.

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You need to be able to not only know your communication styles but theirs as

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well, to teach them how to communicate with one another as best as possible.

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You need to be an expert in health and fitness in order to

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be able to keep them strong.

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You need to also be a disciplinarian and that comes with

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different ways of communication.

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There's no way that you can be an expert in every piece of the

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puzzle that makes up a good leader.

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And a leader is someone who is always learning in order to be and do better.

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Some in your service may believe that your service will give you all of the

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training that you need in order to be promoted or when you are promoted.

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And they may believe that once you become that leader that they're going

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to give you all of the tools and everything that you need in order

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to be an expert in that position.

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But I know that that's not you.

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If you are listening to this, you know that in order to get that upper

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edge to do better each and every day to become stronger and more focused

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that you do need to take in all that your service is going to provide you.

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They will give you so much good information and good training but

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we also need to look beyond that.

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There's so many different courses out there.

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I know even once you start moving up the ranks, there's different courses

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on just how to fill out forms and different things, all the different

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paperwork that comes along with your job.

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There's all different courses on different things to do with leadership,

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different things that will all compliment what it is that you do.

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Conferences.

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I know my husband is going to a phenomenal conference.

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He's really excited about in Florida in the next couple of weeks, that

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is all about, I believe, emergency management from the operational side.

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There's so many different experts that are at these conferences from different

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services where they have had different experiences than anyone in your services

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had that you can learn so much from them.

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From reading.

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There's books that I know I was just speaking of in one of our

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coaching calls the other day where they were talking about some of the

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recommendations that I've given them.

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Never Split The Difference by Chris Voss and Ego Authority Failure by Derek Gaunt.

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Both of those guys were former FBI hostage negotiators who now teach

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business sales, business leadership.

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And do you know that they speak at conferences for services

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for first responders as well?

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In order to be able to give you the tools and the skills that were used in their

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hostage negotiation and use those actually in life, use those with your team.

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I use a lot of these skills with my kids, with my husband.

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There's different podcasts as well.

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Jocko Willink and Lieutenant Colonel Dave Grossman has had

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some phenomenal books out there as well to be understanding different

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behaviors and things that may happen.

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I know that you are somebody who takes action and goes that extra mile to

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make sure that you have the skills required to be the best that you can be.

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Tactically from a leadership point of view, communication

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point of view from all of these.

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The responders that go through my 911 Elite Performance Program, I've been

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finding that the things that they're learning in my program are not only

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helping them become stronger and more focused and calmer but it's also helping

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them get promoted and become better leaders even before being promoted.

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It's so great seeing posts in our private members community when they get promoted.

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Many of these posts, they have these thank yous for things that they've

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learned in 911 Elite Performance because it not only helps them stay

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focused and have that clearer brain.

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And they need that for studying for these exams, for some of the

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specialized positions that you guys are getting into the training and

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knowledge that you need to learn.

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When you are tired, when you don't have the focus and the sharpness when you

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need to be studying then it is hard to take in all of that information.

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And they've gained that in order to score higher on their promotional

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exams but it's also given the tools and skills that can help keep their team

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strong through all that is going to be thrown at all of them operationally.

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We have an officer in our program, she's been with me now two, three

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years, I think it's three years now that she's been in the program.

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And she worked the first while on making sure that she was strong being a mom.

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Also, her spouse is an officer as well.

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And she has worked really, really hard to make sure that her sleep is maximized.

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Making sure she was more focused, more calm, being able to get all of

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these tools and tactics in order to be able to be as strong as she can be

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while her and her spouse are working around one another's shifts and then

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being there for their kids as well.

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A lot of her colleagues have asked her what she's doing and

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she's been helping them out.

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There were times where she was noticing different things with colleagues where

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they were more frustrated or there were certain behaviors that she was noticing

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and she would bring those to coaching calls and we would talk through how to

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have certain conversations with them.

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Crucial conversations in order to allow them to feel in control of

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the conversation and take action while she was actually leading the

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conversation in order to get them into a better place where they were more

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of team players and able to help out.

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And then she was working towards her promotion.

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She did get passed up on one but she took that as an opportunity to learn how to

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be stronger of a team player, had team member and how to be able to bring out the

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best in each of the members of her team.

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That really benefited her when she did her next promotional interview.

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And in that promotional interview, she really did talk a lot about the

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skills and things that she did acquire in our 911 Elite Performance Program.

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And now that she's been promoted, she's on a completely different shift

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schedule so we've been working with her on how to adapt her sleep, how

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to change things, because the tools that you need are different based on

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the shift schedule that you're on.

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How you tweak them, how you refine them, how you work with them is different

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based on what's being thrown at you.

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She still is working on some of the cases from her prior

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job as well on her off time.

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So making sure that her brain is as focused and clear as

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possible and she still has the energy left for her kids as well.

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It's been fascinating because the questions she's coming to us with

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are, okay, I'm seeing these stress signs in certain of my teammates.

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How do I approach them?

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How do I work with them on it?

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She's gone from somebody who.

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Worked on these things herself.

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And then now is learning and adapting them to new shift schedules, to

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new jobs, new duties, and also implementing them with her team.

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It's been absolutely amazing watching all that she has gone through in

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order to become stronger herself but also to become a stronger leader.

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If a promotion is in your future, if you are looking to work your way

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up your ranks or get on specialized units, special tactical units that

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may physically be taxing you or ones where you need that brain focus.

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And you would like to find out what 911 Elite Performance is like.

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If you want to find out if it's for you, you can email me at

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support@911lifesytle.com and ask for my link to my calendar and we can schedule

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a 25 minute call with me where we can do a 911 Elite Performance Assessment

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and we'll see if you are a candidate for best results in our program.

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If our program is right for you right now.

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You can email support@911lifestyle.com if you're interested in that.

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Now, what is it about 911 Elite Performance that did help with promotions

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with this specific officer and with others that have promoted that we work with.

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There are two top points that we are going to focus on.

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The first is how 911 Elite Performance helps when it comes to promotions.

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Is that it maximizes your efficiency, so it decreases your

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time that you need to be studying.

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It increases your focus and your preparation.

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You're already working full-time hours, lots of overtime,

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lots of operational stress.

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You may have a lot going on at home and you're not often able

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to get eight hours of sleep.

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Even when you do, understanding how to maximize it based on your

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shift schedule will give you more focus and allow you to be calmer.

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And have more energy so that when you are studying, when you are preparing for

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these tests and all of the learnings, the courses that you all are doing, it allows

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you to not have to reread paragraphs multiple times over in order to retain it.

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You retain things a lot easier when you body is healing and

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repairing and you're able to maximize the quality of your sleep.

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That's the first thing we work on with you guys is making sure

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that your sleep is in check.

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Not in the way that we work with the civilian.

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Our bodies were designed, so that the sun rising and setting signals sleep hormones

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and wake hormones to be kicking in.

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And that can't happen on a lot of your shifts or when you only

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have a couple of hours in there.

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You want to really maximize that amount of sleep as best as you can.

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So we need to take out different tools.

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We need to bring different tools in order to get sleep on track, in

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check for whatever amount of sleep that you're able to sleep based on

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what your shift has demanded of you.

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If we think of this like a pro athlete.

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A pro athlete, they're not going to go into game day

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tired and not focused, right?

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So why should we?

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If you have these shifts really pushing you hard then it's going

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to take you longer to digest the information to that next level.

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Making sure that everything that you are doing for your sleep, what you're

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doing on shift, what you're doing post shift, in order to make sure that you are

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recovering as quick as possible is going to keep your brain focused and clear and

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keep your energy up when you need it.

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And then when you get promoted, you are coming in strong, right?

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If you don't implement these tools, then you're not going to be focused.

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It'll take you a lot more time and energy to be studying and doing all the things

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you need to do to get to that specialized unit, to get to that promotion.

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And then when you get to the promotion, you're spent.

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The second priority that I did speak of that our program does help with when

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it comes to promotions is understanding how to maximize your sleep on any shift

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schedule so that you can teach your team what they need for operational endurance,

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which will reduce the burnout of your team and those that you are leading.

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You are the one that gets to create the culture of your team.

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When you're leading a team, when you're teaching courses, when you

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are the expert then those under you should be looking up to you.

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And if you start your new leadership position on the top of your game

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with energy, where you're calm, where you're focused, so that you have

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operational endurance then they will start to emulate more of the habits

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that they're seeing you partake in.

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If you're speaking of certain things that you do for your sleep, if you're

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speaking at the end of your shift, okay, I've gotta go home and do this

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and this so that I can maximize my sleep and I'm ready for tomorrow.

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These are the things that they start emulating.

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And the problem is though, is when they have a leader that doesn't have these

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habits that they're not seeing them implement on shift that they're not

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hearing what they implement off of shift then they have a leader who is more tired.

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Who is more exhausted.

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Who is more frustrated and less able to teach them so they respect

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them and look up to them less.

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But it also means that your team is not gaining these skills.

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Your team may be gaining more of the skills of somebody who

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doesn't have all of these tools.

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And that's when they start burning out.

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When you learn the tools that we teach in 911 Elite Performance, you

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will know the signs when somebody is actually struggling on your team.

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We'll teach you the subtle signs, so you'll even figure it out before they may

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even realize that they are struggling.

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You may be able to nip some things in the bud with your team, with

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those that you are leading with your colleagues before it gets to the point

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where they end up medicalled out.

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And when everyone on your team is more focused, when they're calmer,

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when they're making better decisions, they last longer in their career.

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And that means that you have more of a solid team working together

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cause they're staying together.

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They'll want to stay on your team, stay with you and all of this because

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you have the skills to teach them.

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It's this compound effect.

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And that's why I do what I do is because if I can teach one of you who

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is a leader and then you can teach 10 people under you or 20 and then they can

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teach people under them this compounds.

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And we can start shifting things in these services where

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less and less are burning out.

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Where more and more of you are operationally strong.

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You have the endurance for the operations.

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But when they don't have somebody to have these skills to show them, when

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you don't know these tools in order to show your team then that is when they

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drop, that's when the team falls apart.

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You see this in professional sports where a new coach will come in and

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breaks down a lot of the skills and foundations that these people had

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and build them from the team up.

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Hoosiers, that's one of my favorite movies.

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So if you think of Hoosiers, the movie or I'm sure you're thinking of certain

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teams in sports right now where a coach came in and turned a team around.

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A team that was struggling and as soon as that coach came in, not as soon as

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it takes a while to build that team up.

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That team needs to start learning new foundational skills.

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They need to start building things up, building these new habits.

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But as this team becomes more cohesive as a team, as the team starts working

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together, having more energy, less frustrations with one another and

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they are all stronger, know their roles on their team, what they

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need to do, and they implement it.

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Those are the teams that win and that starts with a lot of

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the habits that we teach in 911.

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Elite Performance.

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If you don't go into your promotion, if you don't go into these specialty

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units leading teams with these skills, then your team risks burnout.

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And more turnover.

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And that compound effect sadly, does compound but in the opposite

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direction than we want it to happen.

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So if we recap on what we talked about today, good leaders wear many hats.

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And you cannot be an expert in everything, so it is important to continue to keep

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learning and grabbing these skills, courses, resources, podcasts, all

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of these things that are out there.

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Learning the skills that we do teach in 911 Elite Performance has made a huge

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impact on responders who are prepping for promotion, who work on specialized teams.

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It's helped them to really get through the selection process.

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It helps with getting promotions.

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It helps with being a better leader once you are promoted.

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When your crew follows your lead and learns how to maximize their sleep.

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How to stay operationally strong.

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Then they gain the skills not only to endure all that the jobs throws

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at them but they also learn how to manage things at home better as well.

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And this keeps your team together.

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Your team has less turnaround, there's stronger bonds and less burnout and

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you are more successful as a leader.

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If you are ready to learn these skills, email support@911lifestyle.com and ask

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for the calendar link for my calendar, my personal calendar of when you can

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speak with me to learn more about 911 Elite Performance and assess if it is the

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right program for you in order to make the impact that you want to make on your

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career that you want to make on your team, for your colleagues, for your service.

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Support@911Lifestyle.com and we can get you started today.

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I hope you have found value in today's episode.

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Don't forget to like, and share this episode so it's shown to more first

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responders and subscribe to this podcast so you don't miss future episodes.

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Go to our website, 911ShiftReady.com if you would like to work with us,

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learn more about our 911 Lifestyle Program, gain access to our free

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training, join our mailing list or find our social media channels.

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