Leaders want to energize their teams while offering honest feedback that truly helps people grow. Yet many avoid difficult conversations or soften the message so much that clarity gets lost. Emma Collyer explains why clear, kind communication is the real driver of growth, and how intention, tone, and simple phrases set the right stage. She highlights cultural nuances, curiosity, and self-observation as essential parts of effective feedback. Emma shares how two-way feedback rebuilt trust in a struggling team and why people often hesitate to give feedback to their leaders. We explore how small issues escalate when avoided and why timely conversations beat annual reviews every time. Emma also touches on what to do when someone gets upset—why brief discomfort is better than unresolved problems, how asking for a recap supports understanding, and when to pause and return later. She emphasizes that leaders must ask for feedback themselves, mix honesty with genuine appreciation, and have direct, curious conversations when feedback is ignored.

About Emma Collyer:

Emma Collyer is the owner and principal coach of Aspire Executive Coaching, where she helps leaders turn everyday interactions into powerful, two-way conversations that spark trust, creativity, and results. Known for her down-to-earth approach and energy in the room, she transforms “tough talks” into growth moments that bring teams closer together. A certified ICF coach and Emotional Intelligence practitioner based in Canada, Emma works with leaders around the world—helping them communicate with clarity, lead with empathy, and enjoy the ride along the way.

www.aspireexecutivecoaching.com

www.linkedin.com/in/emma-collyer-aspire

www.instagram.com/aspireexecutivecoaching

https://needmoretrust.com