Artwork for podcast Creating the World's Best Client Experience
Behind the Scenes of a Client Experience: The Job of a Retreat Concierge with Matt Quinones
Episode 13630th October 2025 • Creating the World's Best Client Experience • Alison Katschkowsky
00:00:00 00:31:49

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Alison speaks with Matt Quinones, founder of Admin Solutions, about the essential support behind retreat management for entrepreneurs. Leveraging his extensive event planning experience, Matt explains how his concierge services free retreat leaders to focus on their missions while ensuring seamless logistics and tailored client care.

He shares anecdotes that illustrate his proactive approach to potential challenges and offers key insights on the benefits of investing in business support to enhance both well-being and client experiences. Listen in for a chance at a free digital billboard in Times Square!

HIGHLIGHTS:

18:29 Support Behind the Scenes

20:31 Evaluating Client Delivery

23:33 The Importance of In-Person Connections

24:39 Unique Advertising Opportunity

29:13 Final Thoughts and Advice

connect with Matt:

website: https://www.admin-solutions.co


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Discount code: THEALISONK2024


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