This episode features an interview with Wagner Denuzzo, Head of Capabilities for Future of Work at Prudential Financial. For the last three years, Wagner and his team have been responsible for Organizational Design and Capabilities, as well as the transformation of careers and skills development for the future.
On today’s episode, Wagner discusses the importance of hiring for potential, using technology to create equity of opportunity, and why the future of work rests in curiosity, courage, and compassion.
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About Wagner
Wagner is currently leading the Future of Work Talent CoE at Prudential. His team is responsible for Organizational Design and Capabilities, Change Management, Workforce Analytics, and the transformation of careers and skills development for the future. Prior to this role, Wagner was leading Leadership Talent Transformation at IBM where he also served as the head of Leadership and Management Development for the enterprise during IBMs largest transformation in its history. Wagner has been a Talent Strategy Leader, Leadership/Organizational Development Consultant, Executive Coach, and HR strategist for over 20 years. Prior to joining IBM, Wagner had an Executive Coaching practice in NYC serving Fortune 500 clients nationwide. Wagner was born and raised in Sao Paulo, Brazil, and holds a bachelor’s degree in communications, a Masters in Clinical Social Work from New York University.
About Prudential Financial
Prudential Financial (NYSE:PRU) was founded on the belief that financial security should be within reach for everyone, and for over 140 years, they have helped our customers reach their potential and tackle life's challenges for now and future generations to come. Today, they are one of the world’s largest financial services institutions, offering individual and institutional clients a wide array of financial products and services.
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“I think we have to start thinking about propensity to learn and start hiring for potential. We talk about this, but we never do it well. We need to hire for potential to learn, because actually we can teach people the skills.” -Wagner Denuzzo
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Show Notes
- Section 1: The Blueprint
- (1:44) Wagner’s role at Prudential and the opportunity he saw
- (3:11) Getting off to a great start at Prudential
- Section 2: The Journey
- (4:40) Measuring success through adoption and culture change
- (6:48) The challenges of change management
- (9:06) Teaching people to think differently through enablement and great UX
- (11:20) Focusing on skills and hiring for potential
- (13:50) Leadership from the start: a preview of Wagner’s new book
- Section 3: The Future
- (16:51) The future of talent management
- (19:28) Encouraging data fluency in the flow of work
- (22:50) Re-skilling existing employees
- (26:30) The benefits of machine learning versus human decision making
- (29:46) Envisioning the ‘composable workforce’
- (31:53) A shift in focus
- (35:25) Wagner’s parting advice
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Sponsor
The Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry leading AI. Learn more at beamery.com.
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Links
Connect with Wagner on LinkedIn
Connect with Sultan on LinkedIn
