“Put your big girl pants on. Be brave. Love your team. Support them. Enjoy your new families and build your community.”
– Laura, Nursery Manager
What dowe mean by ‘Simple September’ at Atelier? In this episode we’re discussing one of the busiest (and most important) times of the Early Years calendar: September. Whether you're welcoming new babies, supporting toddlers through transition, or helping your older children take the next step, this episode is a full walkthrough of how we at Atelier prepare our team, environment and systems for a smooth and emotionally intelligent start to the academic year.
From operations and environment to staff wellbeing and communication, we’re sharing what Simple September really means in practice, and how slowing down, staying consistent and leading with empathy is the way to go when welcoming a new cohort of children and families into your nursery.
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Together, we’ll unlock the potential for incredible growth and learning.
Atelier Talks is a Decibelle Creative original podcast
Produced by Decibelle Creative – decibellecreative.com / @decibelle_creative
Keywords: nursery start of term, September in EYFS, key person approach, Early Years transitions, simple September nursery, new cohort planning, mixed-age nursery, predictable environment, attachment in early years, managing change, early years leadership, Reflect and Connect, family communication nursery, Reggio-inspired settling
>> Clare: Welcome to Atelier Talks, the Early Years
Speaker:Collective.
Speaker:>> Clare: This is the podcast brought to you.
Speaker:>> Clare: By the Atelier, Nursery team, exploring the art and
Speaker:science of early years education.
Speaker:We're here to share knowledge and insights from our unique
Speaker:research led approach. So if you're passionate about
Speaker:early years education, you're in the right place.
Speaker:Let's find out what's in store for you on today's episode.
Speaker:>> Clare: Hello and, welcome back to Atelier Talks, the Early Years
Speaker:Collective. Today, as we enter into September, we're
Speaker:going to think about the new mixes, the new
Speaker:beginnings, the fresh faces and the real sense
Speaker:of possibility that the new academic year can bring.
Speaker:So today I've got the amazing Laura,
Speaker:Lauren and Lucy joining me to talk about
Speaker:the change and the disruption that can happen
Speaker:for us. We always call it a fine line between chaos
Speaker:and cosmos. And we're looking forward to exploring
Speaker:what we do at Atelier, which is what we call Simple
Speaker:September, in helping to keep life
Speaker:simple. So, Lauren, as we hit September,
Speaker:how's it feeling for you?
Speaker:>> Lauren: Well, I love September. I think it's just. I
Speaker:have term time, like nail, like it
Speaker:goes run through my blood. I've got an internal calendar. I.
Speaker:I love buying new stationery, sort of
Speaker:diaries, reprinting
Speaker:lovely plans for the year. I think I
Speaker:prefer September to January.
Speaker:>> Clare: Really? Yes.
Speaker:>> Lauren: I don't know why.
Speaker:>> Clare: Oh, my gosh, there has. Okay, we need to revisit that when the
Speaker:whole ethos of Simple September was presented to you
Speaker:then, because that must have been a complete and utter flipping finger.
Speaker:>> Lauren: A little bit. A little bit, yeah.
Speaker:And it's not about,
Speaker:like you say, like, wiping the silk clean and
Speaker:starting again, but I love, I just, I really do
Speaker:love babies as well. So I love it when there's a bit of an influx of
Speaker:babies. Yeah, it is. I love September.
Speaker:>> Clare: So, Laura, as one of our nursery managers, you've got the
Speaker:biggest job of the world, I think, at the moment.
Speaker:So you're juggling all of those amazing,
Speaker:competent, curious, able learners off to school,
Speaker:feeling incredibly proud of themselves, jumping, juggling
Speaker:family picnics and everything else that goes alongside that
Speaker:celebration at the same time as
Speaker:welcoming all of our new children and families,
Speaker:in which we talked long and hard about in our previous episode,
Speaker:in terms of that transition into nursery.
Speaker:So what I really wanted us to do was share some of your skill
Speaker:sets around keeping
Speaker:September simple and keeping it
Speaker:smooth and keeping it calm so that with
Speaker:all of those new settling babies that Lauren loves to coach,
Speaker:we know comes that fine line between chaos and
Speaker:cosmos is Everybody's starting to bed down on their
Speaker:rhythms, they're starting to bed down on their routines.
Speaker:So you've got this big influx in our nursery because
Speaker:September's our largest turnover of cohort,
Speaker:as I think it would be in the majority of full daycare
Speaker:settings. But you've also got those children that have been
Speaker:rivalling, haven't you? Those kind of three year olds have been watching
Speaker:for the top spot for a whole year and, and making
Speaker:sense of the four year olds that have moved
Speaker:on to school and gone on to nursing and who are now fluffing their feathers and
Speaker:taking control and how we get it right for them. At
Speaker:the same time, you've got all these two year olds who are watching
Speaker:absolutely everything and then you've got all these
Speaker:brand new babies and rising ones that are just coming
Speaker:in the door. So for me, it's the
Speaker:biggest job in the world. September to January
Speaker:is like ripple effect for the rest of the year. I
Speaker:think it really sets us up. So how is, how are you
Speaker:feeling about it? Lauren's really excited. She's got some new prints. So what
Speaker:about you?
Speaker:>> Laura: Well, Lauren did buy me some new Sharpies as well, so I'm glad that
Speaker:she's, ah, helping out to my
Speaker:stationery collection. but no, I think September is always one
Speaker:of those times of year when you kind of look ahead with a little bit of dread and
Speaker:a little bit of, oh, my goodness, how's it going to go? But actually when you
Speaker:get to it, because we try and keep everything as simple as
Speaker:we can and we move into September recognising that we
Speaker:have gone through such a huge transition period,
Speaker:the last thing we want to be doing is changing everything
Speaker:or making everything different. Because actually our children that we're already
Speaker:here need to know that the routine and rhythm stays the same.
Speaker:Our children that are settling in need the routine and rhythm to stay the same.
Speaker:And most importantly, our staff need the routine and rhythm to stay the same.
Speaker:So what we don't want to be doing is like your favourite phrases.
Speaker:We're not throwing the baby out with a bathwater. We don't want to suddenly
Speaker:change the way we're going to do this or this or this. We want it to be
Speaker:as calm as we can and then we can slowly
Speaker:start to make changes or bring things in if we need to.
Speaker:and I think it's also about just
Speaker:being with the children in that, in that those first few months because like
Speaker:you say, you've got your, your threes who are starting
Speaker:in their preschool year who are already sort of eyeing up
Speaker:the, the bigger chairs at the lunch table or thinking, well I'm going to be
Speaker:the one handing out the cup soon. And you can start to see them and
Speaker:their sense of self and their confidence is really
Speaker:growing. So you've then got the 2 year olds who
Speaker:are starting to feel a bit more that they can take their
Speaker:step up, their next step up in the kind of the. I suppose it's like a
Speaker:hierarchy, isn't it? They see themselves in this little group of, as they
Speaker:get older, they progress.
Speaker:>> Clare: It's so siblingly. I think at this time of year the key
Speaker:families really, really show the connection
Speaker:to sibling behaviours and how, when there's that
Speaker:change, how they're almost in this, they're almost in the
Speaker:wings waiting for their time and their turn.
Speaker:And it always reminds me of when my sister left home to go to
Speaker:university and I was desperate to have her bedroom.
Speaker:Because you can almost see no matter how old you are or no
Speaker:matter what stage of life it is, there's that bit
Speaker:where there's somebody ready to jump
Speaker:into your footsteps because they've been watching you. And I think that's
Speaker:where our two and three year olds have been in this last year, isn't it? Is they've been
Speaker:watching the next phases that are coming to them.
Speaker:>> Laura: So I think it's just about being with your children and really
Speaker:ensuring that the children that you've already got and the children that are remaining with
Speaker:you are still, their learning still being extended, they're still
Speaker:being challenged. The provocations and the learning is still really
Speaker:geared towards their interest whilst you're also then looking at
Speaker:your, your new cohort that have come in and your, your youngest
Speaker:and what do they need in that moment? Do they need, do we need to have
Speaker:more staff deployed in the nest? Because actually we've now got 12 babies
Speaker:instead of two babies. So do we need to have more staff
Speaker:deployed in that space so that we can then ensure that they're nurtured and
Speaker:nested and they've got that safe space to retreat to. and
Speaker:also just making sure that the learning environment stays
Speaker:the same too? Because what we don't want to do is
Speaker:throw the children already here or the children have been here for their
Speaker:settling in sessions and suddenly, you know, we don't have
Speaker:themes or topics or boards that change or
Speaker:resources don't move around because again our environment, as
Speaker:we reflected in a previous episode, is really
Speaker:our Third teacher. And has to be reliable for the children.
Speaker:So not a lot changes. I think in September we
Speaker:try and keep it as calm and as settled as we can,
Speaker:for those new children and for our existing children and the staff,
Speaker:I think, as well.
Speaker:>> Clare: See, when we kind of, talk about that absolute stuff,
Speaker:simple September, what do we really
Speaker:mean by that approach? Like, how would we explain? Because
Speaker:we know, don't we? We've been here, we've, we've lived
Speaker:so many Septembers now together as a team, we can
Speaker:know each other's thinking about what September should and
Speaker:will look like before we even get there. but this year, Laurie,
Speaker:you've got two new deputies who are joining you for their first
Speaker:September in Bath. We've got Rosie, it's going to be her
Speaker:first, September managing. So, you know, we know
Speaker:that. So we've already started to put the comfort blankets in.
Speaker:But what, you know, how do we just, how do we describe what
Speaker:we really mean by simple September, do you think, to those new
Speaker:staff and to our listeners, what do we mean by it?
Speaker:>> Lauren: I was thinking, I think it's an opportunity for us
Speaker:to be like, up, and together and
Speaker:have everything up and ready and up together. So with all of
Speaker:the peg labels, we always make sure that all of those
Speaker:things are always up to date and refreshed and they
Speaker:might even just be a tweak. So the child's still got the same peg,
Speaker:but they've got a new picture to go on their peg so
Speaker:that it shows that actually they have
Speaker:grown and aged and it reflects them
Speaker:a little bit.
Speaker:>> Clare: So, Lucy, tell us again, what do we really
Speaker:mean by that kind of term, Simple September?
Speaker:>> Lucy: I think it's just spending time on
Speaker:the floor with your children, getting to know them,
Speaker:get to know the new ones. And like Laura said earlier,
Speaker:thinking about the children that are already there as well, I
Speaker:think times that we're off the floor kind of take a step
Speaker:back. So time that we would have upstairs doing our
Speaker:planning, I think we really look at that
Speaker:and look at, ah, does that need to happen
Speaker:or is it more beneficial if we're on the floor with
Speaker:our children, spending that time
Speaker:with them, helping them to settle in and also
Speaker:supporting the staff as well. Some staff members might not
Speaker:have been with us for a September before,
Speaker:so our other staff that work alongside them
Speaker:will be there to help support them and guide them
Speaker:through the September. So I think it's just thinking
Speaker:about how it is for our children and how it is
Speaker:for our staff and how we keep it, yeah,
Speaker:smooth, clear and calm for
Speaker:everybody.
Speaker:>> Clare: I think it's so much, isn't it? So much time gets
Speaker:invested into those August settles to then
Speaker:that early September transition with those new children
Speaker:really starting with you. And we'll be really honest,
Speaker:we miss our big children when they go to school so much, don't we? Not
Speaker:just because of their personalities and, and the attributes
Speaker:and the conversations and all of the learning that takes
Speaker:place, but also you've just got a really sensible pair of
Speaker:hands. You've got somebody who can go to the kitchen and grab you,
Speaker:you know, that forgotten serving spoon off your lunch trolley.
Speaker:You've got somebody who can actually pass the tissues
Speaker:to you so you can help a baby whilst you're actually looking after
Speaker:somebody else's need. and I think it's how we get that
Speaker:balance of just thinking, you know, without. How do we
Speaker:make it as simple as it can be so that it
Speaker:still holds the same opportunities for our older
Speaker:children, so that it still invites and engages
Speaker:those new and younger children, but, actually remains
Speaker:calm. And I think that's the bit, isn't it? Just
Speaker:remembering to be sometimes, as you said,
Speaker:remembering the importance of just being on the
Speaker:floor and as we call it, we call the nursery floor the
Speaker:floor, but being with those children and
Speaker:just allowing them to settle and to
Speaker:settle properly without other things going on, on around
Speaker:them. So Lucy, you talked there about things we
Speaker:intentionally choose not to do in September.
Speaker:In terms of team times and planning sessions.
Speaker:Is there m anything else that kind of jumps out to you that's
Speaker:really important that we kind of just put on to pause at that time of
Speaker:the year?
Speaker:>> Laura: Yes, definitely. So we would always ensure that all of our staff
Speaker:had had a supervision towards the end of August. So
Speaker:actually during September, all of our staff can be on the floor
Speaker:with their new children. They can settle their new children. They're building
Speaker:those relationships really strong, strengthening those attachments,
Speaker:and then all of our appraisals will happen towards the end of September.
Speaker:But again, as we've spoken about before, it's done at the
Speaker:time and pace that's right for the nursery and the children. So actually
Speaker:if a staff member has a baby that's still
Speaker:settling, we would make sure that that child, was
Speaker:supported and nurtured before we then took the staff off the floor.
Speaker:So I think like Lucy said, it's just being there, being on the floor,
Speaker:being with our children, and supporting our key people to
Speaker:build those attachments with their new, their new children.
Speaker:>> Clare: Absolutely. So really it's about taking that time to
Speaker:slow down, to avoid doing too much
Speaker:too soon in those real early weeks of term.
Speaker:So I'm thinking, for me, it's also, it's things like, some of the
Speaker:visits, you know, really being careful and mindful about the children that are
Speaker:invited to go out onto those visits so that the newer
Speaker:children are actually established within the walls of the building
Speaker:that they're just starting to feel safe with. We wouldn't ask
Speaker:them to then stretch that too hard and too fast
Speaker:by taking part in new opportunities. We don't ever
Speaker:start anything particularly dynamic in September, do we?
Speaker:I know we've got some really lovely projects that we really want to get off the ground
Speaker:this year. but actually they're on the back burner until
Speaker:October, November time, because we know that the
Speaker:staff will need that time from us, so they will need
Speaker:our attention so that actually then they can give the children their
Speaker:attention in turn. so in terms of the environment,
Speaker:so when we're thinking about the environment for September readiness,
Speaker:we've already thought about making sure that those
Speaker:provocations continue for those three year olds. But, but
Speaker:Lauren, what about some of the practicalities? I'm thinking pegs
Speaker:and sleep bag names and all of that kind of thing. So what does
Speaker:September look like there in terms of, you know, your
Speaker:amazing organisation skills?
Speaker:>> Lauren: I really like the fact that we have these points
Speaker:throughout the year where we can walk through
Speaker:the nurseries and know that everything is
Speaker:at that point, it is completely up to date. So
Speaker:when we've got new starters joining, they will have
Speaker:their, their new sleep bag label printed out
Speaker:and we kind of try and do those things in
Speaker:at one point. So we have a list of things that each
Speaker:child will need to have. So they need their sleep bag,
Speaker:they need their label on there, they'll need their
Speaker:peg label, they need to have everything
Speaker:on their peg that they need for going outside in wet weather and hot weather.
Speaker:So, when you walk through the nursery, you can see that every child
Speaker:has a space, they have a bit of belonging. So they are,
Speaker:starting with us new in September, but they have their little space and they
Speaker:have their favourite things there.
Speaker:So each child, when they start with us, we do quite a lot of information
Speaker:gathering starting right from the home visit
Speaker:and that is all formalised and popped into their
Speaker:individual folder. Any of key messages that
Speaker:come through from there are all we make sure that they all
Speaker:go through to the relevant documentation. So whether it's the
Speaker:menus or the chef's list is
Speaker:all up to date, following through from the home visit and
Speaker:each child will have their family account
Speaker:set up online. And I think that's a really lovely thing for
Speaker:the staff to be able to feed into, but also for
Speaker:the, for the families to feel, welcomed and
Speaker:ready. They love to set up their family accounts and
Speaker:start to put pictures on there and start that rapport between
Speaker:the key person and
Speaker:themselves.
Speaker:>> Clare: I think the family accounts, I know lots of different settings
Speaker:will use lots of different kind of, apps and
Speaker:providers in terms of how they share information with families.
Speaker:But for us, I completely agree, having that family account set up
Speaker:really, really early on, you know, even while those settling
Speaker:sessions are taking place, enables that family to feel a
Speaker:real part of the nursery from the beginning. But
Speaker:you can also see the key person kind of, like those backwards and forwards
Speaker:messages about, oh, you know, they've had a brilliant settling session
Speaker:today, or, you know, oh, we've managed our first,
Speaker:I don't know, our first time in the garden and we've had an
Speaker:amazing time m exploring and breaking down those days for
Speaker:them. Right from the beginning is so important, isn't it?
Speaker:>> Laura: And I think it is all about.
Speaker:>> Lauren: First impressions and we, we strive
Speaker:to be organised and
Speaker:have good communication with our parents. So it's like that from
Speaker:day one. We wouldn't, we wouldn't like it to be
Speaker:sloppy and September and like everything
Speaker:kind of all the paperwork being here, there and everywhere we want it to be,
Speaker:we've got seamless, everything's printed and.
Speaker:>> Clare: Ready and I think, you know, we talked in our previous
Speaker:episode, didn't we, about so much of that triangle of trust
Speaker:and I think when you're actually leaving your child for the first time
Speaker:in September, when there's also so many other, you know, what
Speaker:have we got in your setting going on this year? Have you got
Speaker:25 new starters?
Speaker:>> Laura: 20, 20, yeah. 25, 26. Yeah. We've got a lot
Speaker:this year.
Speaker:>> Clare: and so when you have that number of new starters all coming in the
Speaker:door, you know, if everybody's not quite sure where their bag is hanging,
Speaker:if everybody's not quite sure, you know, where their coat has gone by the
Speaker:end of day, because actually we're going to have a beautiful autumn. I can just feel
Speaker:it. you know, they need to know and have that sense of
Speaker:belonging, but also, you know, that new to nursery sheet that kind of almost
Speaker:gives them a crib sheet of who's going to be on the door, what
Speaker:to expect, what you need to bring with you, don't, you know,
Speaker:don't forget to bring your sun cream as well as your raincoat because
Speaker:actually September can, can throw everything at us.
Speaker:But I think it is just that operational
Speaker:organisation, but it's also that respect
Speaker:between families and ourselves, isn't it? You know, if
Speaker:we're truly saying that we value your child
Speaker:and we value you, then they need a sense of belonging
Speaker:to come into. And actually it's when, you know, their
Speaker:peg needs to be in place so the parents know that they're dropping them
Speaker:off and that their key person's gonna know where they're back and where their things
Speaker:are gonna be, but also where they're gonna then go to collect it at
Speaker:the end of the day. And I think so much of that environment,
Speaker:preparation is so subtle. I'll never forget,
Speaker:Lucy, when you, were in the snug with
Speaker:Vicky and you started nappy baskets 1, 2 and
Speaker:3. And the only reason it wasn't this like, mass
Speaker:chain line of children being changed, it was purely to
Speaker:stop staff needing to leave the room to find the nappies from
Speaker:their bags, whose pegs happened to be in the hallway. Because
Speaker:every single transition that was made as an adult left
Speaker:the room, disturbed the children and so actually,
Speaker:and distracted their learning. So actually by
Speaker:simply unpacking their bags the moment they arrived and having a
Speaker:nappy basket that was labelled Nappy 1, Nappy 2, Nappy 3, Nappy before
Speaker:meant that people didn't need to keep going in and out and backwards and
Speaker:forwards and it just. Some of those really simple changes
Speaker:to practise just made life so much easier for you and your
Speaker:children. Have you got any other top tips for the staff or
Speaker:for the parents? Laura? As they start September, I
Speaker:think you.
Speaker:>> Laura: Have to just, take some deep breaths and
Speaker:just sit and play and be. I
Speaker:think there's always the fear, I
Speaker:suppose, or the worry that September is going to be a little bit
Speaker:unsettled or you're going to have lots of new children, lots of new
Speaker:families, you know, who won't have done this before, who won't
Speaker:have been part of, ah, our nursery. And actually you
Speaker:can feel their anxiety sometimes in the morning when parents are dropping off, you
Speaker:can feel it sometimes with the children as they're saying goodbye. But
Speaker:I think as long as you're sat, you're with your children,
Speaker:and as a senior team as well, it's really important that you are
Speaker:on the floor with your children, with your staff, to support some
Speaker:of those tricky drop offs or to support Some of those children
Speaker:who are still finding their feet. I think it's really
Speaker:about just being present, being in the moment, not worrying about what's
Speaker:going to happen later or, or who's going to do this. Then
Speaker:it's just being and sitting and, and
Speaker:playing and having those. That eye contact, those
Speaker:really lovely peekaboo moments, or the sitting and
Speaker:building a tower together, and really working on those
Speaker:attachments.
Speaker:>> Clare: I think it's. I think it's a really valid point, though, isn't it? It's one
Speaker:of the reasons whereby we always have, you know, we
Speaker:get September ready in July, so it's when all of the
Speaker:policies and procedures are rewritten, it's when all of
Speaker:the risk assessments are reflected and reviewed and
Speaker:redone. It's when we take time to really
Speaker:go through any of the statutory requirements that are required by the
Speaker:DfE. It's when we look at the safeguarding
Speaker:audits and we check through absolutely everything and we
Speaker:file an archive and it just enables us
Speaker:then, as a whole leadership team, doesn't it, to actually
Speaker:follow through and what we're asking with our staff.
Speaker:So actually, by making ourselves free during
Speaker:that period of time, you know, we could be doing
Speaker:101 other things. But actually, what's the most important thing at
Speaker:that time? And is it about sitting alongside a key
Speaker:person where a baby might have struggled to go to sleep? Is
Speaker:it about sitting and role modelling lunchtimes
Speaker:with a brand new key person that might
Speaker:never have had a key family before? And, we're really
Speaker:absolutely adamant that we want all of our children to self serve.
Speaker:So actually, by sitting alongside them and role modelling that and
Speaker:demonstrating that, as a leadership team, we know that that
Speaker:practise will then continue through for that member of staff.
Speaker:so I think, although September is all about being
Speaker:simple, it's a huge amount, isn't it? It's typically atelier,
Speaker:actually. It's all of the stuff that goes on in the background
Speaker:to make it absolutely right for the staff and for the children at
Speaker:that time. So when we're thinking about sitting
Speaker:alongside those children or. I loved what you're saying about, you know, as a
Speaker:leader, you know, taking time to have that peekaboo moment,
Speaker:taking time to actually build on that trust and relationship with our
Speaker:children, how else are we making sure that feels right for
Speaker:our team? Because for our team to feel
Speaker:prepared and confident during that period is
Speaker:the most important, isn't it? Because if our staff
Speaker:don't feel that calmness, then that, you know,
Speaker:those opportunities for Intense relationships, new settling
Speaker:children can quite quickly become overwhelming. So how,
Speaker:you know, how do you manage that for your team? Just thinking about
Speaker:Rosie entering her first September. How, how does it
Speaker:feel, this one for you being September number three?
Speaker:>> Laura: Oh, gosh, yeah, it will be September number three. the biggest one
Speaker:is just having those really strong, open relationships with
Speaker:your, regular supervision. So all of our staff will be
Speaker:having a. Supervision throughout August and just really
Speaker:hearing them, listening to their, concerns, the things
Speaker:they're excited about and also just talking to them
Speaker:about September. Are they worried about, their children leaving for school? How
Speaker:are they feeling emotionally about that? How excited are they to be
Speaker:welcoming another child in? and actually
Speaker:really unpicking kind of what. I
Speaker:hate the phrase, but I don't know, like what, what floats their boat actually,
Speaker:for that staff member, if they are struggling in September,
Speaker:what do I know I can do or say or offer
Speaker:that's going to give them, that sense of, oh, it's okay, or
Speaker:actually, I'm doing a good job. and it is, and it is. When
Speaker:you're on the floor, you can constantly see those staff that you're thinking,
Speaker:right, they've been upstairs for 20 minutes now, their baby's still not gone to
Speaker:sleep. Let me go upstairs, think of some solutions that
Speaker:we can do together. So actually that staff's, level
Speaker:of well being remains as good as it can be for the rest of their
Speaker:children and the rest of the staff team. So I think it's about
Speaker:being calm, as a leader as well, being
Speaker:able to manage those situations calmly.
Speaker:and, knowing your team
Speaker:inside out and knowing what their
Speaker:cues. I suppose we've always said that being a manager is
Speaker:a bit like being a key person to a group of adults. It's reading their
Speaker:cues as well. So actually if they come in in the morning and they
Speaker:haven't said hello in the way they usually do, or, you know,
Speaker:they haven't, they're a little bit different to normal, actually.
Speaker:Knowing, then that's a cue for me to say, are you okay? Do you need
Speaker:a cup of tea? and then being able to
Speaker:support them in that way. So I think it's very
Speaker:much like having your own key family and knowing their cues, knowing,
Speaker:knowing what their needs are.
Speaker:>> Clare: I think it is around that communication, isn't it? It's that checking in. I
Speaker:love that sense of arrival. You know, you're not okay, do you need to have a cup
Speaker:of tea? So actually their emotions are heard
Speaker:and validated before they've even Seen a child.
Speaker:And I think, you know, when we know how, challenging
Speaker:September can be in terms of the development of
Speaker:so many new relationships and new emotions that go
Speaker:alongside that, you know, there are absolute
Speaker:moments of joy where we
Speaker:can see a child come in and experience
Speaker:immersing themselves in paint for the first time. Or
Speaker:we can see, you know, a child that will learn to put
Speaker:their coat on, you know, because all of a sudden they're one of those
Speaker:older children that can do it by themselves. right the way through
Speaker:to actually some of those bits that can be a little bit hard
Speaker:and how we support the staff team to recognise that. And we
Speaker:always describe it as a seesaw, don't we? You know, I think our role
Speaker:is the leaders. The leadership team, sorry, is really
Speaker:about making sure that seesaw stays balanced.
Speaker:And actually we know that if sometimes
Speaker:you've got children who perhaps haven't settled as you wanted,
Speaker:or if, you know, families had a return to work really, really
Speaker:difficult, or, you know, you get hit really quickly in
Speaker:September with, I don't know, a bat of chickenpox that then
Speaker:throws everybody's, you know, settle
Speaker:process, that actually our job is to look at
Speaker:that seesaw and go, how quickly can we rebalance it?
Speaker:So is that a cup of tea? Is, ah, that, you know, that sense of
Speaker:arrival, being present for them? We talk about our jazz hands,
Speaker:don't we? Always making sure that actually we're that
Speaker:unapologetically optimistic, but we also have
Speaker:a real dose of realism in that, you know, there isn't one of
Speaker:us in the leadership team that hasn't ever run a baby room
Speaker:during that September period. There isn't one of us that won't have,
Speaker:you know, being outside in the garden from 8 until 6 because actually the people
Speaker:in the baby room can't get out there because actually they're settling
Speaker:down to that new rhythm and that new process, but just
Speaker:holding on to the whys. Why are we doing
Speaker:it? Why are we keeping it simple? How are we making
Speaker:sure that those children have the best of times in what
Speaker:is a really busy period of transition? You know,
Speaker:25 new children settling into the nursery
Speaker:of 70, you know, that's, that's a huge
Speaker:percentage that won't yet have got used to being
Speaker:atelier. And then you add to that, that is free
Speaker:flow, mixed ages and everybody can self serve and go
Speaker:outside whenever they want to. You know, you can understand where
Speaker:that phrase, you know, the fine line between chaos and cosiness
Speaker:came from. But we're super proud of how our children and
Speaker:our staff team moved through from September.
Speaker:So when we're thinking about communication. We were having a really good chat this
Speaker:morning, Lauren, weren't we, about you know, some of those key messages and
Speaker:how else to get them across? Because we're also aware that
Speaker:being really honest and apologies to any of our families who are
Speaker:listening, but September is really exhausting. And so
Speaker:it's how we ask even more of our staff
Speaker:within that ah, period of time, isn't it, as to how we kind of get
Speaker:those shared messages through. So one of the things we were talking
Speaker:about this morning was just those quick 10 minute talks that we
Speaker:do with Reflect and connect sessions and how
Speaker:just really as leaders and managers just picking up on those
Speaker:key subjects that we know just might need
Speaker:affirming or just re embedding
Speaker:or sometimes just being highlighted to the
Speaker:staff team as a little nudge, you know, don't forget, this is,
Speaker:this is how we do it. Do you want to talk through for our listeners,
Speaker:Lauren, what those kind of 10 minute talks kind of
Speaker:look like and feel like? Because for some of our consultancy members
Speaker:that's, you know, they've been a really, really good, valuable tool that they've
Speaker:chosen to access via consultancy as well.
Speaker:>> Lauren: Yeah, and I think it's really worthwhile mentioning that
Speaker:during September our educators
Speaker:can feel quite overwhelmed. Naturally that's not a time where
Speaker:we would say, right, you have to go through
Speaker:this huge folder of policies and procedures
Speaker:and read everyone from corner to corner
Speaker:or we would like things to be
Speaker:drip feed messages. So our 10 minute
Speaker:talks are something that's always
Speaker:a small message that we know we could
Speaker:portray within a really short video. So the 10
Speaker:minute talk could be something about having a positive handover. So
Speaker:we might want to talk about what is the handover for with
Speaker:our parents in the morning and in the evening, what do we aim to get
Speaker:out of that handover? And a top tip to make your
Speaker:handover really shine today. So we want short
Speaker:bursts, short positive messages, that
Speaker:an educator can listen to and then put it into practise
Speaker:straight away. So that's the idea of the time of the talk.
Speaker:>> Clare: And they're brilliant, aren't they? Because they enable the team to just
Speaker:have that opportunity to be really reflective in their practise.
Speaker:So if as leaders we notice something, it doesn't even have to have
Speaker:gone wrong, does it? But you just notice something that can
Speaker:just be tweaked just that little bit and then
Speaker:just. And likewise the things that are Working really, really well,
Speaker:but you can just adjust it. Ah, so if something's working really
Speaker:well for one team, then that can be a real celebration
Speaker:that's shared, that everybody else then, you know,
Speaker:the very subtle underlying message is we really like it
Speaker:done this way and so then it can kind of be brought up.
Speaker:but, you know, even things as simple as self service
Speaker:at lunchtime to, you know, really, really important at
Speaker:the moment, you know, we've got all of those new, very young babies coming
Speaker:into our care. So reminding our staff team about,
Speaker:safer sleeping, we are really reaffirming the
Speaker:importance of the sleep tracks, reaffirming the importance
Speaker:of choking hazards because all of a sudden you've got much
Speaker:younger babies into your environment. so what does that look
Speaker:like in a setup? What does that look like at lunchtime? What does
Speaker:that look like for the chef who's serving those foods? you know, we've got
Speaker:lots of discussion at the moment about safer eating, safer
Speaker:sleeping, and how we can get that absolutely right. So those
Speaker:10 minute talks are brilliant for that in terms of
Speaker:reflective practise. So what about our
Speaker:families then, Laura? So, our families in
Speaker:September are desperate to know, aren't they,
Speaker:that their children are all okay, they're settled, they're having
Speaker:a lovely time. So we do lots of communication with the staff in terms of
Speaker:keeping it simple. So what does communication with
Speaker:families look like in September?
Speaker:>> Laura: So one of the, ways we communicate with our families is
Speaker:through our app that we use called Family. so especially with
Speaker:our children that are just settling in or have just settled in, or it's their first
Speaker:day or their first week, the key person will always
Speaker:be, sharing with parrots lots of observations about,
Speaker:look, they've just had their first lunch or they've just slept
Speaker:for half an hour in their coracle for the first
Speaker:time. and we would also be using, the
Speaker:newsfeed. So we share, weekly posts about,
Speaker:what's been happening in our studio, what's been happening in our piazza, or
Speaker:what pink hair Claire's been doing in the garden. So there's always,
Speaker:an array of pictures and descriptions of what's been happening
Speaker:across the nursery for our children. But also
Speaker:we really see our handovers as such a vital tool
Speaker:in that communication, with parents.
Speaker:So we will always be making sure that the key person is
Speaker:available to see the child in the morning and also there at the end of
Speaker:the to do the handover. So, in the morning it's
Speaker:really important to find out how they've slept, have they eaten
Speaker:breakfast? are they sad because daddy's gone to work in the van
Speaker:today and actually they wanted to come to nursery in the van. so
Speaker:really taking on all of that information in the morning. So we know how
Speaker:to nurture and love and support that child throughout the day
Speaker:and at the end of the day, sharing with the parents how
Speaker:they've eaten, how they've slept, what they've enjoyed,
Speaker:the wow moments, the magic of the day, what they've
Speaker:engaged in, what provocations they've enjoyed and the
Speaker:development we've seen. So I think
Speaker:there's that, that face to face communication which is always really important,
Speaker:but also that online communication which I
Speaker:suppose backs up as well what, what the key person is sharing at
Speaker:those handovers as well. the images, the
Speaker:little videos maybe of them climbing other stairs of the slide for
Speaker:the first time. and really I think it really
Speaker:empowers the parents and makes them feel,
Speaker:I suppose they trust, they trust that their child is happy and safe because I
Speaker:think it's very well someone go, they've had a great day, they've been really happ.
Speaker:Actually if you can't see a photo of your child smiling or you can't see them
Speaker:climbing up the stairs of the slide, how do you really trust that? So
Speaker:I think it's really important you've got those two
Speaker:sort of tiers of communication face to face and
Speaker:the visual and online.
Speaker:>> Clare: And I liked what you said there Laura as well about that absolute honesty.
Speaker:You know, sometimes it will be that perhaps the child has
Speaker:taken a little bit longer to settle and then those parents will
Speaker:need that reassurance to know that
Speaker:they then are okay after that period. But
Speaker:also in terms of really knowing
Speaker:what's happening. Because when you're having that just
Speaker:that kind of 15 minute of drop off and pick up at the
Speaker:beginning and the end of every day, which for the majority of our
Speaker:families, in both of our settings they're working parents.
Speaker:So actually they're using a service because they're needing to go to work.
Speaker:So that 15 minutes in the morning is quite rushed. There's somewhere else
Speaker:they've got to be, but they're also tending to go to
Speaker:work at the same time as everybody else in the building. So all of a sudden
Speaker:you've got all of those families arriving and looking for that
Speaker:connection with their key person at the same time. And then at the
Speaker:end of the day even although they you know, where they're heading
Speaker:on from us is home. But, you know, they've got a head
Speaker:full of all of the stuff that's happened to them as a, you know, as an employee
Speaker:or as a manager or whatever their job is throughout the day. And
Speaker:so how do they then get that balance back? So I think
Speaker:by sharing throughout the whole of the day really enables them
Speaker:to capture not, just their child's journey, but to know that, actually
Speaker:that fine line between chaos and cosmos of handovers of
Speaker:70 children isn't how the nursery feels and looks
Speaker:all day, every day. Because actually, when you immediately put
Speaker:70 parents inside the building dropping off,
Speaker:that's 70 more people than you've got for the other nine and a
Speaker:half hours of the day. So it's immediately gonna feel busier, it's
Speaker:immediately gonna feel noisy, or it's immediately gonna feel like a
Speaker:space you might not want to be in, for nine and a half hours. So actually,
Speaker:it's really important they do get to see the magic of what
Speaker:happens when they're not there. but it's also those children who've
Speaker:been with us from the previous year, wasn't it, you know, for some of
Speaker:those staff who might have new starters and new
Speaker:settlers, you know, they're trusting the rest of their
Speaker:team to capture their children's learning and to
Speaker:engage with their children. So, you know, they've done the
Speaker:brilliant job as being a key person of building up that
Speaker:confidence, that independence, that determination, resilience
Speaker:of that child. And that child stretched their elastic
Speaker:all the way through the whole nursery. So to see,
Speaker:I don't know, Katherine, Luke, who's one of our senior early years practitioners,
Speaker:capture that child's learning in the studio
Speaker:is so gorgeous because actually, you know, you might be in a
Speaker:rocking chair feeding a baby a bottle, and you can't get
Speaker:down there to see it. You can't get down there to capture it.
Speaker:And so from the staff's perspective, they really come together as
Speaker:a team. But from a parent's perspective, to be able
Speaker:to see your child have that confidence and still
Speaker:stretch their elastic, even when perhaps your
Speaker:immediate attention is being focused onto a new baby,
Speaker:is, I think, so reassuring for everybody,
Speaker:because just like it does at home, when we have a
Speaker:new baby arrive in our household, all of the
Speaker:priorities shift. September brings a priority shift
Speaker:in the nursery, and it's how we juggle that and manage that for all
Speaker:of our children and for all of our families
Speaker:whilst holding their immediate need
Speaker:at, the centre of our priorities. But knowing
Speaker:that we've got, what, 120 children
Speaker:enrol at any one time, say we've got 120 families
Speaker:to consider on each site, how do we get it right for
Speaker:all of them? And I think for those staff who
Speaker:perhaps might not have high numbers of new starters,
Speaker:or for those staff who might actually have a really established key
Speaker:family so they don't have any new children coming into them
Speaker:this September, to take that time to really
Speaker:watch out and narrate the learning of the other
Speaker:children is really, really special and really magical in terms
Speaker:of sharing that.
Speaker:So whilst we say we keep it simple, we
Speaker:also do share some of our biggest events in
Speaker:September because we also know it's that time of
Speaker:year when our children who are moving on to school
Speaker:or our preschoolers who are really strong and determined
Speaker:and coming into their own, also want to
Speaker:shout about theirselves. So we also have our
Speaker:exhibitions, we also have our festivals and
Speaker:we kind of look at each other, don't we? Because every year we pull
Speaker:together the annual calendar and we look at our commitments
Speaker:and we look at our, the, you know, all of the
Speaker:aspects that as a team, we're committing to for our families and
Speaker:for our staff. And there's so much to get in the year.
Speaker:We're never quite sure how simple to keep simple
Speaker:September, but at the same time, celebrate
Speaker:September and everything that goes alongside it. So,
Speaker:Lauren, tell us a little bit, because we know we're going to do a
Speaker:whole episode on our, exhibitions, but tell us a
Speaker:little bit about what our exhibition
Speaker:is about in terms of valuing our children and our
Speaker:families.
Speaker:>> Lauren: Our exhibitions are an opportunity for us to
Speaker:celebrate and for us to look back
Speaker:and see how far we've come
Speaker:and not. I think that's what I love about September,
Speaker:is the fact that the children in your key
Speaker:family are testament to all of the hard work that you've put
Speaker:in in the years before. And in the same way, the
Speaker:exhibition is the final product, where
Speaker:we share all of the documentation that we've gathered throughout
Speaker:the year, all of the different projects that we've been looking into across both
Speaker:sites. And it's an opportunity. I love the
Speaker:fact that our children that are school leavers
Speaker:from that academic year are invited to the exhibition
Speaker:to show off and celebrate what
Speaker:they've done. But then all of our new families are invited
Speaker:too, so the new families can see what, what is
Speaker:in store for them. So, yes, the
Speaker:exhibitions are, a time where we can
Speaker:look at all of the learning that's happened and then think
Speaker:ahead about where it's going to go next.
Speaker:>> Clare: Yeah, it's a really intentional approach, isn't it, about that
Speaker:connection between, you know, our children that are leaving and
Speaker:our children that are joining and how does that actually
Speaker:feel for all of those families? And actually, if we
Speaker:did it before September, we wouldn't have the benefit of all
Speaker:the new families joining us. But we also need
Speaker:to remember and recognise and celebrate the learning
Speaker:that has taken place for all of these children who are moving on.
Speaker:So September, if we're honest, is never simple. Which is why we
Speaker:try and tell, our team it is by calling it Simple
Speaker:September and taking out all of the stuff that
Speaker:doesn't need to happen. Preparing well in
Speaker:advance to make sure that everything is in place so
Speaker:that the cogs can turn smoothly from an operational
Speaker:perspective. But I think it's about keeping
Speaker:things predictable, isn't it? Making sure that our environment set
Speaker:up are beautiful, but
Speaker:actually predictable. So we know that the clay will be out,
Speaker:but we might not actually go absolute full hog
Speaker:to having the potter's wheel at the same time as the clay slip,
Speaker:at the same time as the immersive clay experience, but
Speaker:knowing that actually the opportunities and experiences the children
Speaker:will have from that will be just as, just as rich.
Speaker:Making sure that our communication is really consistent, making
Speaker:sure our expectations of ourselves and each other are
Speaker:realistic. Because September is a tiring part of the term,
Speaker:but also kind of really set that tone
Speaker:because actually, that's when we set our commitments, is when we set
Speaker:our tone with our parents, those new families that are joining us,
Speaker:is when we set our tone for the staff in terms of our
Speaker:expectations and really thinking about
Speaker:how we prioritise and build on all of
Speaker:the work that's happened in August from our settling sessions
Speaker:to ensure that those children have a time. And I think
Speaker:that's, for me, the most important thing about Simple September is it
Speaker:gives us time to embed relationships,
Speaker:to embed opportunities for the children
Speaker:that had been with us in the prior year who might have got caught in
Speaker:the hype and the excitement of the school leavers parties and the high number of
Speaker:cakes and the, I don't know, George Ezra discos that have to happen
Speaker:to fit all of those children's needs. But also just
Speaker:to remember that it will be okay and that
Speaker:the start of term can be incredibly tough, whether you're in a
Speaker:school setting, a preschool setting, a child mind setting on a full
Speaker:daycare setting. But just keep it simple,
Speaker:keep it smooth, keep it calm and all will be
Speaker:well. So with that in mind, Laura, what would be your
Speaker:top tip for our listeners who are just about
Speaker:to start their term, and their full academic year ahead of them?
Speaker:>> Laura: Put your big girl pants on, be brave. I
Speaker:think from a manager's perspective and a leader's
Speaker:perspective, just love your team, look out for them,
Speaker:really, support them during that August time. Really do those
Speaker:supervisions, really hear their views and their voices, and
Speaker:just look out for them. But also just enjoy it, Enjoy your new
Speaker:children, get to know your new families. see it as an
Speaker:opportunity of, you know, building your community, building your,
Speaker:you know, your future preschoolers. You know, they're there, they're ready to
Speaker:take those, those steps up. So, yeah, I think
Speaker:enjoy it, but be brave and just,
Speaker:yeah, love your team.
Speaker:>> Lauren: Lauren, for you, I've written down,
Speaker:set the tone, start as you mean to go on
Speaker:and build firm foundations.
Speaker:>> Clare: Nice. Three really, really key
Speaker:messages from today. Thank you.
Speaker:>> Lucy: And Lise, I'd say communication,
Speaker:have that communication with your team
Speaker:and also with your families as well.
Speaker:>> Clare: So some hugely important top tips for everybody as we
Speaker:move forward to September. So from us, deep
Speaker:breath, keep it calm, remember, all will be
Speaker:well and we look forward to seeing how September
Speaker:is settling for you in our next episode when we're
Speaker:focusing a little bit more about those babies who will have just joined
Speaker:us. Thank you for joining us today. We hope you have a lovely week.
Speaker:Take care.
Speaker:>> Clare: Thank you for joining us for Atelier Talks. If you
Speaker:enjoyed this episode, don't forget to subscribe, share and
Speaker:leave us a review. It really helps us to reach more educators,
Speaker:parents and early years professionals just like you
Speaker:for more insights into our unique research led approach
Speaker:or to find out more about our services at both the nursery or
Speaker:the consultancy and how we can help you in your early years
Speaker:practise. Visit our website or follow us on social media.
Speaker:All the details you need to find us are in the show notes.
Speaker:In the meantime, it's goodbye from us. Thank you for
Speaker:joining us. We look forward to seeing you next time for another episode of
Speaker:Atelier Talks.
Speaker:>> Clare: Thanks for listening.