We're back with another installment of our Just Stop series to call out some things that just need to stop, like relying too much on trade discounts and not building relationships directly with manufacturers, being fair-weather sales reps, using a personal email like Gmail or Yahoo for business, etc.
In this episode, we discuss:
Importance of Pinterest for businesses
Avoid using "just" when clients request tasks, like "can you help with a few items"
Relying too much on trade discounts and not building relationships with manufacturers
Frustration with national retailers' slow shipping and poor customer service
Finding quality customer service representatives in the retail industry
Reminder to stop neglecting your homes – treat your place like the showroom it is
Testing out products in your own home before recommending to clients
How private equity is involved in the interior design industry
Impact of private equity ownership on companies like Mitchell Gold + Bob Williams
Debt loads and profitability pressures from private equity
Employee-owned companies vs private equity-owned companies
Making authentic connections vs. just trying to get new work
Providing food for photographers during all-day shoots
Representing your business name professionally in emails – no more Gmail or Yahoo emails
Mentioned:
Read more about the closing of Mitchell Gold + Bob Williams on Business of Home