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Digital: Disrupted - ASG Technologies EPISODE 35, 4th May 2021
Digital Customer Service; More Than Chatbots – with Jeff Epstein
00:00:00 00:51:59

Digital Customer Service; More Than Chatbots – with Jeff Epstein

In this episode, Paul and Jeff discuss how the customer service experience has changed with the rise of eCommerce and the state of customer relationship and contact management. Jeff Epstein is the VP of Marketing and Strategy for Comm100, a global leader in omnichannel customer experience solutions. Follow him on Twitter here and connect with him on LinkedIn here.