Three simple habits that help you become known as a person others can trust.

Read more thoughts on the art of communicating week-daily at https://michaelgerharz.com/blog

Mentioned in this episode:

My new book is out now

You’ve got a bold vision and a strategy to achieve it! But why does your company seem to be standing still? Why is the gap between what strategy promises and what it delivers so vast and disheartening? And what to do about it? Find out in my new book “The PATH to Strategic Impact”: https://geni.us/the-path

New book

The habit of meaning, what you say is one of the safest ways to build

long-term trusted relationships.

It requires three things.

Honesty.

Empathy and clarity.

The honesty to only promise to others what you can keep.

And of course be open to say so if you can't.

The empathy to understand that this is what they actually need.

And the clarity to speak so that others really understand

what you meant to promise.

A surprisingly large amount of frustration around broken promises

stems from a lack of the latter.

What we said was not what we meant.

At least it's not what they thought we meant.

Honesty, empathy, and clarity.

You'll be recognized as a trustful person when you turn this into a habit.

Only promise what you can keep, never promise what you can’t keep.

Only promise what's helpful.

Don't promise what's not helping.

And be clear in articulating what it is that you're actually

promising so that the others get it.