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016-Navigating Difficult Conversations-Separating Intent from Impact
Episode 1615th February 2017 • ignite physio • Andrew Koppejan
00:00:00 00:16:14

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In this episode, I walk through the another key aspect in navigating difficult conversations-separating impact from intent. I walk through some of the mistakes we can make when it comes to navigating our natural tendencies in making assumptions about the other person's intentions and a simple exercise to untangle intention from impact.