{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F023db2fd-c009-4912-abfc-d1e1c642204f","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"Meet a Guru: Taylor Brown","description":"What makes Greenlight Guru unique? The Guru Edge\u2060\u2014a team of medical device professionals with over eight decades of combined industry experience. Greenlight Guru\u2019s mission is to improve quality of life, and those of customers, through True Quality products managed through its medical device quality management system (MDQMS) software.\n\nIn this episode of the Global Medical Device Podcast, Jon Speer talks to Taylor Brown, a medical device guru for Greenlight Guru\u2019s Customer Success team with 7+ years of industry experience. Taylor shares her valuable insights and learnings from auditing quality management systems as a certified Lead Auditor for ISO 13485.\n\nSome highlights of this episode include:\n\u2022 Taylor equates auditing to what needs to be done, just follow the rules, perform everything correctly, and understand how processes/people meet regulations.\n\u2022 Ins and Outs of ISO 13485: Understand the importance of following rules and regulations to be in compliance and not dread an audit.\n\u2022 Greenlight Guru: Taylor lives for meaningful lightbulb moments, such as when procedures, training, and guidelines make sense to bring devices to market.\n\u2022 Equalizer Experience: There\u2019s no delay or stalker culture at Greenlight Guru to be efficient and get what you need completed.\n\u2022 Love/Hate Relationship: Audits with customers that implement Greenlight leads to losing fewer documents, a smoother process, and getting done sooner.\n\u2022 Celebrate successful customer stories, such as collaboration, continuous growth, and improvement. You don\u2019t need to accomplish/implement everything on Day 1.\n\u2022 Every good idea starts with a plan. A phased approach sets clear expectations. If you don\u2019t document something, you didn\u2019t do it, according to the FDA.\n\u2022 Sometimes, it\u2019s just not that deep. Due to the nature of the industry and pressure to comply quickly, people tend to over-complicate things and strive for perfection.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/4d6da9ea-2fe0-40b8-bafc-5abe69b1ab35/eaa2edfb-e0f2-458a-b3f1-d23d103dfd12.jpg"}