{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F041f50b2-135a-42f2-99d3-46097e369762","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Amanda Whiteside on CX & EX Leadership\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/041f50b2-135a-42f2-99d3-46097e369762\"></iframe>","title":"Amanda Whiteside on CX & EX Leadership","description":"\u201cHaving  different opinions helps the journey and solves the problem differently. It's part of getting it right.\u201d\r\n\r\nThis week on Be Customer Led with Bill Staikos, we are joined by Amanda Whiteside, Worldwide Head of Customer programs at Amazon. \r\n\r\nShe has been working on developing a multi-year strategy that is the foundation for Amazon's global, commercial, and customer strategies for shipping.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/92d97289-5fe4-400c-8d25-287772265634/1eu8FQlJVTeRaWeMDeun4P8N.jpg"}