{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F04257bc4-171f-4db2-8751-859d2778d98c","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"1. What is a COO?","description":"In this episode we tackle the question of: What is a COO? Our special guest is Divinia Knowles, Founder of the London COO Roundtable. \r\n\nIn this episode we get her words of wisdom on the following questions:\r\n\n\n What is a COO? What does a COO do? \r\n\n\r\n\n What are the differences between: COO, Chief of Staff and Operations Lead?\r\n\n\r\n\n Which COO is more successful, those that are promoted internally or those people who have joined externally? \r\n\n\r\n\n How do you measure the success of a COO?\r\n\n\r\n\n What is your advice for COO\u2019s struggling with their CEO? \r\n\n\r\n\n\nSpeaker notes and references:\r\n\nHBR article - https://hbr.org/2006/05/second-in-command-the-misunderstood-role-of-the-chief-operating-officer (https://hbr.org/2006/05/second-in-command-the-misunderstood-role-of-the-chief-operating-officer)\r\n\nAllison Pickens article - https://allisonpickens.substack.com/p/the-rise-of-the-coo-role (https://allisonpickens.substack.com/p/the-rise-of-the-coo-role)\r\n\nGeneralists vs Specialists - Range: How Generalists Triumph in a Specialized World https://amzn.eu/d/5Sxi43L (https://amzn.eu/d/5Sxi43L)\r\n\nDivinia Knowles article https://www.publicover.co/articles/the-coo-problem-misconceptions-and-mistakes (https://www.publicover.co/articles/the-coo-problem-misconceptions-and-mistakes)\r\n\nDivinia was COO, CFO and a director at both Mind Candy and Pact Coffee, where she also served as interim CEO. She has held or still holds chair and board seats at too many companies to list and is occasionally an angel investor. \r\n\nDivinia re-trained as a coach in 2017 and combined it with her previous experience to become the COO Coach, working with start up/scale up COOs/CEOs to help guide them through successfully starting up, scaling up and exiting.\r\n\nAnd in addition to all that, she is also the Founder of the London COO Roundtable, a community that brings operations professionals together to define what it means to be a highly effective startup and scale up Chief Operating Officer.\r\n\nDivinia Knowles references\r\n\nCOO Roundtable - https://www.cooroundtable.com/ (https://www.cooroundtable.com/)\r\n\nLinkedIn - https://www.linkedin.com/in/diviniaknowles/ (https://www.linkedin.com/in/diviniaknowles/)\r\n\nEmail - divinia@diviniaknowles.com","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/b6b125d1-08b4-484c-8fc2-ee9e744fec1b/38045267-1686058356175-236a0429985a7.jpg"}