{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F04b704d5-3751-4795-baec-e69a920e8535","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Season 2  | Ep 23 | How to Make Your Clients Happy and Win Customer Loyalty\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/04b704d5-3751-4795-baec-e69a920e8535\"></iframe>","title":"Season 2  | Ep 23 | How to Make Your Clients Happy and Win Customer Loyalty","description":"Building long-term, exceptional value client relationships is pivotal to your agency's success. \r\n\n\nEstablishing these relationships can often prove difficult, mainly when negative client behaviors drive the working relationship.  \r\n\n\nIn this episode, Robert Patin shares valuable advice for agency owners to position the dynamic of the agency-client relationship in a way that works with and not against the goal.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a379ee02-c3e6-4999-88b5-a4f85f50595a/KjbHT4luvHFjERThGqj5gtFa.png"}