{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F081209aa-7da2-4af7-80f1-ef8d396a93e4","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Why Becoming 6 Star Can Never Be a Linear Journey; with Celia Swales and David Hubbard - #5\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/081209aa-7da2-4af7-80f1-ef8d396a93e4\"></iframe>","title":"Why Becoming 6 Star Can Never Be a Linear Journey; with Celia Swales and David Hubbard - #5","description":"Welcome to Episode 5 of the Six Star Business Podcast! In today\u2019s episode we have Celia Swales and David Hubbard, bringing some new perspectives on the world we find ourselves in now post-pandemic, and how those challenge us to create 5 star reviews and even 6 star reviews. Here\u2019s some of the gold you\u2019ll hear in this episode: 06:45 - the future can\u2019t be seen as a linear journey 14:30 - what the mindset of a 5 star business really is 22:12 - how large organisations can improve through one key ...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9560baf9-4af5-48ec-9e21-fcc5011ec303/vvo12rjmtd8psmgb15sgnxzgz1eu.jpg"}