{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F1187a127-15ca-4b1e-846f-6f956745aa4d","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#451: Investigating Airline Loyalty Programs (Short Summary Show)\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/1187a127-15ca-4b1e-846f-6f956745aa4d\"></iframe>","title":"#451: Investigating Airline Loyalty Programs (Short Summary Show)","description":"Today, \u201cLet\u2019s Talk Loyalty\u201d meets airline industry thought-leader https://www.linkedin.com/in/markrosssmith/ (Mark Ross-Smith,) CEO at https://www.loyaltystatus.com (Loyalty Status Co).  Listen in to hear Tom summarise Mark\u2019s key insights on global airline loyalty programmes.\r\n\nTom\u2019s highlights include airline programs role, positioning, and potential for greater profits.  It\u2019s a fascinating discussion about innovative ideas to drive customer loyalty and how brands can learn from other industries such as the gaming.\r\n\n\r\n\r\n\nHosted byhttps://www.linkedin.com/in/tom-peacethe-loyalty-people/ (\u2060 Tom Peace )\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/clionamooney/ (\u2060)https://www.linkedin.com/in/markrosssmith/ (Mark Ross Smith )\r\n\n2)https://www.loyaltystatus.com ( \u2060\u2060\u2060Loyalty Status Co\u2060\u2060)\r\n\n3) http://letstalkloyalty.com/252/ (\u2060)http://letstalkloyalty.com/257/ (#257: Airline Loyalty Programs - their Role, Positioning and Potential for Even Greater Profits)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9d31f590-0726-47d5-b446-9e7a1be79e9d/2953009-1698644177804-e6643d806b2d9.jpg"}