{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F16228dec-9a49-42f7-bf68-539047494b3c","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#386: Partnerships and Personalising for Airline Loyalty Profitability\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/16228dec-9a49-42f7-bf68-539047494b3c\"></iframe>","title":"#386: Partnerships and Personalising for Airline Loyalty Profitability","description":"This episode of Let\u2019s Talk Loyalty shares some early insights from one of the keynote speakers at this year\u2019s https://www.loyalty-and-awards.com/ (Loyalty and Awards conference) in Rio de Janeiro.\r\n\nhttps://corporate.cartrawler.com/en-gb/ (CarTrawler) is one of Ireland\u2019s great technology success stories, and as a B2B technology brand that partners with many of the world\u2019s leading airline loyalty programs to deliver their car rental proposition, we were delighted with the opportunity to chat with their Head of Loyalty - https://www.linkedin.com/in/hnolan/ (Heather Nolan). \r\n\nListen to this episode to learn Heather&#39;s fascinating perspective on the principles of partnerships and driving loyalty in the travel industry, particularly for younger demographics who might not yet travel frequently enough to qualify for top-tier status and bonuses, yet who are incredibly important for the future growth and profitability of any airline.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://corporate.cartrawler.com/en-gb/ (CarTrawler)\r\n\n2) https://www.linkedin.com/in/hnolan/ (Heather Nolan)\r\n\n3) https://www.loyalty-and-awards.com/ (Loyalty and Awards - Rio de Janeiro)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/5a42bdd9-31ec-4b8e-9f8d-f122e1a3bd0c/2953009-1688588417600-ee70e476883ef.jpg"}