{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F1a256b17-cfc4-4a32-aac7-d151cc04794f","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"#002 Creating Personal Relationships in an Impersonal Environment","description":"Relationship building has always been a key ingredient to becoming the trusted partner to your most important customers.\n\nAnd an age-old question is whether a salesperson needs to be naturally good at it or whether relationship and rapport building is a skill that can be taught. \n\nThis episode\u2019s guest is Master NLP Trainer, Performance Coach and Equine Learning Specialist - Lisa Brice. She\u2019ll be sharing her insights on:\n\n\u2022 how we can fine tune our rapport building across digital platforms, \n\u2022 the role that our core beliefs play in generating success in sales and \n\u2022 the importance of coaching to maximise performance. \n\nIn our continual pursuit of sales success with our key customers, it really is all about identifying the difference that makes the difference. \n- - -\n\n\ud835\udddf\ud835\udddc\ud835\udde6\ud835\uddd4 \ud835\uddd5\ud835\udde5\ud835\udddc\ud835\uddd6\ud835\uddd8 \ud835\uddd5\ud835\udddc\ud835\udde2:\nLisa (lisabrice.co.uk) is a highly-acclaimed and qualified international trainer, personal performance and leadership coach, and business consultant, who specialises in enhancing people\u2019s potential and leadership development. She has worked with small independent businesses to global franchise operations, large corporate companies and public sector organisations, including Royal Institute of Chartered Surveyors, Delancey, Phillips, Carlsberg, Chartered Institute of Insurers, XPO, Get Living London, Sky, Ernest Young, Greencore, Winkworth, Rentokil, Land Registry and many others.\n\nShe not only has incredible experience, she also holds an impressive list of qualifications \u2013 some of which are: CIPD Trainer, ANLP Master Trainer, NLP Trainer & Master Practitioner, Dip CMI Strategic Business Coaching, Licensed HeartMath\u00ae Trainer and Coach, and Systemic Coaching and Constellations Practitioner.\n\n\ud835\uddd7\ud835\uddd4\ud835\udde9\ud835\udddc\ud835\uddd7 \ud835\udde9\ud835\uddd8\ud835\udde1\ud835\udde7\ud835\udde8\ud835\udde5\ud835\uddd4 \ud835\uddd5\ud835\udddc\ud835\udde2:\nDavid is the principal KAM consultant & Managing Director at KAMGuru.com, a specialist Key Account Management training and consultancy business, based in the UK.\n\nDavid is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/c44c57f1-716b-4e3a-8eea-384a61d699fd/nkdd-tzzohh9fha8y76hyitj.jpg"}