{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F1dff5da3-4f3b-4177-b0b8-cfc7e132ca4c","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"S2:E17 \u2013 \u201cCreating a consistent experience connecting through CLT\u201d \u2014 Jeannie Driscoll\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/1dff5da3-4f3b-4177-b0b8-cfc7e132ca4c\"></iframe>","title":"S2:E17 \u2013 \u201cCreating a consistent experience connecting through CLT\u201d \u2014 Jeannie Driscoll","description":"In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/624464e9-79aa-46bf-8a32-82c732d3d550/artworks-000564379709-7tr7nq-t3000x3000.jpg"}