{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F242abc26-8cd4-4b50-8157-ad1b4b7cd399","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"More Great Support and Experience Insight and the Importance of Community\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/242abc26-8cd4-4b50-8157-ad1b4b7cd399\"></iframe>","title":"More Great Support and Experience Insight and the Importance of Community","description":"This week I'm joined by Ben who works in our Support and Experience Team. We chat about his day-to-day duties at Captivate, his experience with delighting our users, the importance of the community of Captivate users and some of the additional work Ben gets involved in.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/dfb8c1f6-37d4-436a-ac7c-9892dd42d8ec/95P3tsytEUaOF_uL-_5tIjIW.png"}