{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F24e52540-49c9-469f-889e-b4d27eb0bd08","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"Setting Clear Expectations with Clients","description":"In this episode, Damien and Penny share their experiences working with accounting firms around the world and provide valuable insights on how to avoid dropped balls and miscommunications with clients. They emphasize the importance of intentionally building businesses in the accounting and bookkeeping industry.\n\nThe conversation today highlights setting clear expectations with clients and ensuring that both parties are aware of their responsibilities. They discuss a situation where a new company was found to work with but then discovered they couldn\u2019t handle the required tasks.\n\nTune in as Damien and Penny for an engaging and insightful conversation on the importance of building strong client relationships and not letting perfectionism get in the way of progress!\n\n00:01 Opening Segment\n06:28 Setting Clear Expectations With Clients\n14:15 The Importance Of Checklists And Communications\n16:33 Closing Segment\n\n-----------------------------------------------------------------------------\n\nThank you for listening, please like and share this episode with a friend!\n\nWebsites: https://moneypennyllc.com/\nLinkedIn: https://www.linkedin.com/in/damiengreathead/\nTwitter: @Damien_GH\nLinkedIn: https://www.linkedin.com/in/penny-breslin-0228b81/\nTwitter: @pennyb57","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/acb9aa8f-dee8-4c5f-89a4-94ed6bf447db/PODCAST-INJTN-COVER-ART-1400-x-1400-px.jpg"}