{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F261330be-9e13-4c12-bfde-487c3427a9ae","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/261330be-9e13-4c12-bfde-487c3427a9ae\"></iframe>","title":"#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme","description":"Running a loyalty programme can be challenging in many ways so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it? \r\n\nOne place is the \"Customer Strategy Network\" or CSN, of which I'm delighted to be a member.\r\n\nCSN is a global organisation of loyalty practitioners and in this short episode I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports. \r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.customerstrategynetwork.com/ (Customer Strategy Network )\r\n\n2) https://www.linkedin.com/in/chambersnick/ (Nick Chambers) \r\n\n3) https://letstalkloyalty.com/audio/19-loyalty-experts-worldwide-an-interview-with-the-customer-strategy-network/ (Let's Talk Loyalty Episode #19 with Customer Strategy Network )","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/c67859a7-f35a-4d0d-a701-34d2b87cdcc4/2953009-1619167852162-bccb8a96212be.jpg"}