{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F2ae1ea56-0aa5-4289-abc8-12b06b35eb85","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Completing the Sales Cycle: Follow-up Matters\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/2ae1ea56-0aa5-4289-abc8-12b06b35eb85\"></iframe>","title":"Completing the Sales Cycle: Follow-up Matters","description":"In this episode we talk about what happens after a sale is made. There\u2019s plenty that happens in this final step of the sales cycle that contributes to building a strong client base and keeping business on the books. Today Sabine and Heather talk about follow-up as a critical business strategy to build credibility, trust, future sales, and a client base that no competitor can poach from.  In their Say That Again segment,  they role play the critical conversation between an FR and a new client in the delivery appointment to demonstrate the importance of this step.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e5899ef6-6551-4d9f-8a00-649350e666b5/Wz2bVzsH3wiXqJrRuU_hbWku.png"}