{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F2e17a5a1-889a-453b-8547-64c1453760de","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#279: Loyalty Insights, Successes and Trends with Epsilon\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/2e17a5a1-889a-453b-8547-64c1453760de\"></iframe>","title":"#279: Loyalty Insights, Successes and Trends with Epsilon","description":"https://www.linkedin.com/in/ralph-browning-14147423/ (Ralph Browning) recently joined our friends in https://www.epsilon.com/us (Epsilon) as their Business Development Director for the EMEA region.\r\n\nRalph has been building loyalty programs and propositions for over twenty years, and he joins me today to share some of the latest fascinating case studies and trends he\u2019s seeing in our industry.\r\n\nIn our discussion, Ralph showcases some exciting ideas that have been launched recently by some of Epsilon\u2019s clients. including the latest innovation in FMCG loyalty, with Kelloggs as one iconic industry leader that\u2019s creating compelling new concepts to connect with their end customers.\r\n\nRalph also shares the strategies he believes are important to drive loyalty in 2022, and the increasing importance of connecting with consumers in meaningful ways to drive your brand loyalty.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1.) https://www.linkedin.com/in/ralph-browning-14147423/ (Ralph Browning, Business Development Director EMEA)\r\n\n2.) https://www.epsilon.com/us (Epsilon)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e01c9486-40c3-4cba-aa62-2f3527eddf1e/2953009-1679562939416-ff250a1e7547a.jpg"}