{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F2ec027d7-c381-4856-8f36-e297d3b9f5c7","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"We Don't Have to be Buddies - The Week That Was w/ Brian Hall\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/2ec027d7-c381-4856-8f36-e297d3b9f5c7\"></iframe>","title":"We Don't Have to be Buddies - The Week That Was w/ Brian Hall","description":"Brian Hall is the founder of Carema Consulting and has been doing Customer Success since before it had a name. Brian joins the podcast to explain why seasoned CS leadership is key, why he believes CS is at the center of the universe, and where the profession is headed next. Who is Brian Hall?LinkedInCarema Consulting Links:CS Player(s) of the Week:Joel PassenReferrals &amp; Recommendations:Myers BriggsPredictive IndexCulture IndexHeadspace About this podcast:If you like what yo...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}