{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F2ee8c8c9-5828-4e5b-bcd8-7551f7b943aa","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/2ee8c8c9-5828-4e5b-bcd8-7551f7b943aa\"></iframe>","title":"#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle","description":"Shirley King has been designing, developing and building loyalty programmes for a luxury boutique hotel brand within IHG Group, including the \"Kimpton Hotels Inner Circle\" as well as the \"IHG Rewards Club\" for over twenty-five years. \r\n\nIn this episode of Let's Talk Loyalty, we discuss some of her award-winning programme elements, key principles of creating extra-ordinary experiences for top tier members, as well as some exciting and inspiring updates for her career at a very challenging time for the travel industry globally. \r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/shirley-king-b748787/ (Shirley King )- Loyalty Program Manager, IHG Rewards Club and Kimpton Inner Circle\r\n\n2) https://www.ihg.com/kimptonhotels/hotels/us/en/reservation (Kimpton Boutique Hotels) \r\n\n3) https://skift.com/ (Skift - Daily Travel Podcast )\r\n\n4) https://thepointsguy.com/ (The Points Guy)\r\n\n5) https://onemileatatime.com/ (One Mile at a Time)\r\n\n6) https://www.flyertalk.com/ (Flyer Talk )","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/817a73e1-0664-4a93-a507-f565d2d845fe/2953009-1596451960174-37dfbd87b3c7f.jpg"}