{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F2f21ad6a-cb8f-40ae-8d77-87916149f499","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"The 2024 Customer Success Draft | TDSU Ep. 4\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/2f21ad6a-cb8f-40ae-8d77-87916149f499\"></iframe>","title":"The 2024 Customer Success Draft | TDSU Ep. 4","description":"Inspired by the NFL draft this past week, the boys conduct their own draft, customer success style.  Rob, JP, and Dillon name the individuals and communities in and around customer success that they want on their team. Timestamps:00:01:41 - Drafting from the Customer Success and Adjacent Spaces00:03:12 - JP and Rob make the first and second overall picks in the Customer Success Draft00:04:32 - The Three Buckets of RevOps: Seats, KPIs, and Interdepartmental Relationships00:06:00 - In...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/73f5a0fa-2fcc-481b-a78f-f69799d81773/scrvw6q3kuk1ioxwzqlzbq2hza07.jpg"}