{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F317bd00a-8b66-4fd5-a431-3f92d48f70c2","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Touch pts w/client pre-travel, Move RCCL bkg to host, Personal travel restrict, Group promo\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/317bd00a-8b66-4fd5-a431-3f92d48f70c2\"></iframe>","title":"Touch pts w/client pre-travel, Move RCCL bkg to host, Personal travel restrict, Group promo","description":"Welcome to Friday 15! In episode 90 Steph chats with Jennifer Dugan, Chief Family Officer of Dugan's Travels about touching base w/ client post-booking, moving direct RCCL booking to host agency, host restrictions on personal travel, and the best group travel promotion in the new year.\n\n00:00 | Welcome to Friday 15!\n01:49 | What info to offer client after booking & before trip\n06:33 | Can you book a personal trip through a host? \n15:10 | Do you have a group travel promotion you can recommend? \n\nHelpful Resources:\nhttps://hostagencyreviews.com/hostweek\n\nhttps://hostagencyreviews.com/travelagentchatter/erica-carr-bookitbox-travel  \n\nhttps://hostagencyreviews.com/travelagentchatter/lary-neron-airfare-consultant \n\nhttps://hostagencyreviews.com/blog/independent-travel-agent-contracts \n\nhttps://rccl.secure.force.com/directtransfers/DTTRoyal\n\nSubscribe and get e-new: https://hostagencyreviews.com/friday15\n\nWe do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a06cf769-e60b-4fbd-82f7-00a4e3edc6b4/artworks-z49oayfhvhpfxb7n-0xytag-t3000x3000.jpg"}