{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F32113f0f-5c05-4afd-b6aa-63637aa4db20","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"076: Communication Lessons From Covid-19 Lockdown\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/32113f0f-5c05-4afd-b6aa-63637aa4db20\"></iframe>","title":"076: Communication Lessons From Covid-19 Lockdown","description":"We're experiencing the biggest transformation that any of us have ever seen. As half of the world gets locked down at home, Oliver Banks looks at the communications strategies and plan used to deliver this huge change. Plus, he pulls key lessons that can be transferred to a retail transformation or change initiative and arms you with a communications model to make sure your message lands well.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/c617e650-08f5-417f-a35a-6491843eab85/retail-transformation-show-with-oliver-banks-artwork.jpg"}