{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F3ca51283-6c98-473c-a3f8-86ca009fe233","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Will AI KILL Customer Success?\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/3ca51283-6c98-473c-a3f8-86ca009fe233\"></iframe>","title":"Will AI KILL Customer Success?","description":"We catch up with Maranda and discuss the week that was and the most important topics in Customer Success, including discussions around whether AI will eliminate our jobs, what will drive the conversation in CS here in 2023, and Maranda\u2019s broken bones. Who is Maranda Dziekonski?LinkedInMaranda on InstagramMaranda on TwitterHourWork Links:ChurnZero launches Customer Success AI\u2122Ezra Klein Discusses ChatGPTJared Orr poses a question about ChatGPT and CS\u2019s place in an AI-driven worldTrac...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}