{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F3d007c7d-b7d7-473d-b31e-f9c7a2f6c51b","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Listening to Your Customers on TPT\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/3d007c7d-b7d7-473d-b31e-f9c7a2f6c51b\"></iframe>","title":"Listening to Your Customers on TPT","description":"It can be SO frustrating to see 3- and 4-star reviews on your prized TPT resources (or worse)! But believe it or not, taking in those reviews and listening to your customers can be a valuable learning experience. \r\n\n\r\n\r\n\nTPT is our baby, but it&#39;s not everyone&#39;s cup of tea. And that&#39;s okay! Regardless, it&#39;s important to provide quality customer service.\r\n\n \r\n\nIn this episode, you will learn:\r\n\n\n What customer service is\r\n\n 3 things to keep in mind with your customers\r\n\n  2 ways to listen to your customers (whether good or bad)\r\n\n\n\r\n\r\n\nResources and Links\r\n\nhttps://www.teacherspayteachers.com/Product/TPT-Course-for-Sellers-Creating-a-Viral-Worthy-Resource-8500704 (TPT Session - Creating a Viral Worthy Resource)\r\n\nhttps://www.thesouthernteachdesigns.com/contractshop (The Contract Shop Affiliate Link)\r\n\nhttps://airtable.com/shro1u0Rro98Q0k6k (Submit a question for the CTP QandA!)\r\n\n\r\n\r\n\nLet&#39;s connect!\r\n\n\n  TPT Store: https://www.teacherspayteachers.com/Store/The-Southern-Teach-By-Kirsten (\u2060The Southern Teach\u2060)\r\n\n  Website: https://www.thesouthernteachdesigns.com/ (\u2060thesouthernteachdesigns.com\u2060)\r\n\n  Instagram: https://www.instagram.com/thesouthernteach.designs (\u2060@thesouthernteach\u2060)https://www.instagram.com/thesouthernteach.designs/ (\u2060.designs\u2060)\r\n\n  Facebook: https://www.facebook.com/thesouthernteach.designs/ (\u2060The Southern Teach Design and Branding)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/133d5c9d-311a-4bbf-ab5c-8f65695d3142/bnO30RAEp0eEIjB62PT0mKTe.jpg"}