{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F40059ad8-b7d2-484a-a6d7-25d985fa900d","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Season 3 Episode 7: Using Automation to Transform Your Customer Care Team with Esker COO Emmanuel Olivier\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/40059ad8-b7d2-484a-a6d7-25d985fa900d\"></iframe>","title":"Season 3 Episode 7: Using Automation to Transform Your Customer Care Team with Esker COO Emmanuel Olivier","description":"In this episode of Esker On Air, you'll get to hear Esker Chief Operating Officer Emmanuel Olivier explain what's causing current complexities in customer service and what strategies and technologies companies are leveraging to overcome them. Listen to Season 3 Ep. 7 of Esker On Air to get all the details!\r\n\n\r\n\r\n\nContact Information:\r\n\nESKER: info@esker.com\r\n\nJuly Virtual Event: https://quitpaper.esker.com/webinar-on-demand-virtual-event-order-management-july-2022.html ([CLICK])\r\n\nGartner Article \"Winning in the Hills\": https://www.gartner.com/en/conferences/emea/symposium-uae/gartner-insights/ebook-winning-in-the-turns ([CLICK])","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/7af4c58d-bd7a-472a-9b31-166a1a3116f3/7725065-1662477750327-29edf66526ddf.jpg"}