{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F417ce3da-7f22-4a67-a6f4-029a66d4bb95","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Learn Customer Communication Styles: DISC with Emily Chung [RR 636]\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/417ce3da-7f22-4a67-a6f4-029a66d4bb95\"></iframe>","title":"Learn Customer Communication Styles: DISC with Emily Chung [RR 636]","description":"Learn Customer Communication Styles: DISC with Emily Chung [RR 636]\r\n\r\nAs automotive service professionals, it\u2019s our job to educate our customers and clients. But did you ever stop to think about your approach? What is the best way to efficiently communicate with each individual (client) based on how they like to receive information? In this episode with Emily Chung, from AutoNiche, we discuss how and why it is important to code your customer and train your employees. \r\n\r\nThe key talking points for this episode reside at remarkableresults.biz/e636","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a306ec72-a810-4e68-a3ff-2cd583a84417/e5BjYIFFX5Dm7aE7cCjMW6pA.jpg"}