{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F45bed2ea-c251-4899-b5e2-cc611e149fe7","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#357: H & M - Driving Loyalty Both Globally & Locally for 150 Million Fashion Lovers\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/45bed2ea-c251-4899-b5e2-cc611e149fe7\"></iframe>","title":"#357: H & M - Driving Loyalty Both Globally & Locally for 150 Million Fashion Lovers","description":"This episode features https://hmgroup.com/ (HandM) - one of the world\u2019s greatest fashion retailers.\r\n\nWith over 150 million members of its program world-wide, HandM has achieved some incredible results, balancing its global loyalty proposition with local market needs, to stay relevant in this incredibly competitive sector. \r\n\nOur guest is https://www.linkedin.com/in/dominikolejko/ (Dominik Olejko), Regional Customer Insights and Engagement Manager for HandM in Eastern Europe.\r\n\nListen to enjoy Dominik&#39;s incredible career spanning 15 years in retail loyalty for brands including Decathlon, Ikea and now HandM, as well as his\npassion both for the traditional principles that drive loyalty as well as some incredibly inspiring and innovative projects that he has launched in this region. \r\n\n\r\n\r\n\nHosted by https://www.linkedin.com/in/paulat/ (Paula Thomas.)\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/dominikolejko/ (Dominik Olejko)\r\n\n2) https://hmgroup.com/ (HandM Group)\r\n\n3) https://www2.hm.com/en_gb/member/info.html (HandM Membership)\r\n\n4) https://www2.hm.com/en_gb/customer-service/download-app.html (HandM App)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/5c812f9e-071d-48ed-9f35-247d915c4242/2953009-1679514401604-1d6e67eebd2ef.jpg"}