{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F46c26e6c-4e73-433c-8f4f-62c12d91c117","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#167: Fred Reichheld - Loyalty Industry Legend - Launches \"Winning On Purpose - the Unbeatable Strategy of Loving Customers\"\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/46c26e6c-4e73-433c-8f4f-62c12d91c117\"></iframe>","title":"#167: Fred Reichheld - Loyalty Industry Legend - Launches \"Winning On Purpose - the Unbeatable Strategy of Loving Customers\"","description":"https://www.linkedin.com/in/dr-chris-arnold-2689004/ (Dr Chris Arnold) is a marketing strategist and a \"proudly dyslexic\" champion of thinking differently.\r\n\nWith a deeply held belief in the power of community to connect us to each other, Dr Chris highlights the challenges of relying on social media and measurable marketing, rather than focusing on building a truly customer-centric business.\r\n\nDr Chris believes that connecting our loyal customers with *each other* creates greater loyalty for our brands and businesses.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1)https://letstalkloyalty.com/audio/52-connecting-with-community-for-local-loyalty-with-dr-chris-arnold/ ( Let's Talk Loyalty Episode #52: Connecting with Community for Local Loyalty - with Dr Chris Arnold)\r\n\n2)https://www.linkedin.com/in/dr-chris-arnold-2689004/ ( Dr Chris Arnold )","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/2fa47b87-62bb-4963-ae45-902bcdb34691/c34i1lAItZkEuUsRnJUT2sOn.png"}