{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F482e2c11-59b4-401b-8729-a4a064dfe1ee","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Ep 245: Leverage Relationship-Building to Boost Sales with Jan Cavelle\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/482e2c11-59b4-401b-8729-a4a064dfe1ee\"></iframe>","title":"Ep 245: Leverage Relationship-Building to Boost Sales with Jan Cavelle","description":"Selling has changed over the years, but the two most important things for a great salesperson are still resilience and empathy. Jan Cavelle talks with Elzie about how being self-motivated and doing research are key to being successful. It is also important to build relationships with clients and understand their needs in order to provide them with what they want and/or need. They also discuss the importance of listening, drawing out information from potential clients, and building relationships.\n\nBeing a good salesperson is about more than just being persuasive. You also need to be resilient and understand your clients' needs. This means that you need to be able to listen carefully and figure out what they want. You also need to be able to build relationships with them so they feel comfortable trusting you.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a44ac431-49b0-4a53-9995-3b23de7b8e98/AvuNFga5Wye_rcnlczRYyoRI.jpg"}