{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F4d30b99d-9380-4fbd-96b1-696fcd5ff625","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Why Focussing on Customers Is More Important Than Money; with Richard Lau & Avon Collis - #17\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/4d30b99d-9380-4fbd-96b1-696fcd5ff625\"></iframe>","title":"Why Focussing on Customers Is More Important Than Money; with Richard Lau & Avon Collis - #17","description":"On this episode of the 6 Star Business podcast, we are joined by two guests who understand the intricacies of using and creating business technology to make life better for the end user: Richard Lau and Avon Collis. Straight out of the gates Richard brought up the fact that most people are in business for profit only, and have forgotten about the customer.  That set the tone for an incredibly insightful and interesting conversation!  Here\u2019s a snapshot of what we discussed:   10:39 - Do w...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9560baf9-4af5-48ec-9e21-fcc5011ec303/vvo12rjmtd8psmgb15sgnxzgz1eu.jpg"}