{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F4d6d16fa-a2cd-4dfb-ac70-1cbca9b38062","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"27 | Peak Season Mastery: Equipping Your Home Service Team for Success\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/4d6d16fa-a2cd-4dfb-ac70-1cbca9b38062\"></iframe>","title":"27 | Peak Season Mastery: Equipping Your Home Service Team for Success","description":"Episode Title: Peak Season Mastery: Equipping Your Home Service Team for Success\r\n\nEpisode Number: 27\r\n\nDate: March 25, 2024\r\n\nDuration: 26:29\r\n\nHost: Justin Deese\r\n\nContact: Justin@JustinDeese.com\r\n\n \r\n\nSummary\r\n\nIn this episode, Justin Deese\ndiscusses the blueprint to thrive and how to set your team up for success. He shares a personal story about a driving test to highlight the importance of leadership in ensuring the success of your team. Justin emphasizes the need for\ntraining as the foundation of team success and suggests leveraging technology for training purposes. He also emphasizes the importance of practice and\nrole-playing to improve team performance. Additionally, Justin discusses the benefits of ride-alongs and regular check-ins to keep the team engaged and\naligned with the company&#39;s goals.\r\n\n \r\n\nTakeaways\r\n\n\u00b7       Training\nis the foundation of team success. It is important to train your team members not only in technical skills but also in how to do business the way you want it to be done.\r\n\n\u00b7       Practice\nand role-playing are essential for improving team performance. Regular practice sessions help team members become more confident and effective in their roles.\r\n\n\u00b7       Ride-alongs\nprovide valuable opportunities for team members to understand and appreciate\neach other&#39;s roles. It helps bridge the gap between different departments and fosters better collaboration.\r\n\n\u00b7       Regular check-ins and one-to-one meetings with team members are crucial for maintaining\nopen communication and addressing any issues or concerns. It helps keep the team aligned and motivated.\r\n\nChapters\r\n\n00:00 Introduction: The Blueprint to Thrive\r\n\n01:17 Setting Your Team Up for Success\r\n\n5:32 Principle 1: Training\r\n\n09:29 Principle 2: Practice\r\n\n14:20 Principle 3: Ride Alongs\r\n\n18:32 Principle 4: Regular Check-Ins\r\n\n24:27 Conclusion: Embrace Team Readiness\r\n","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9d071166-d234-420b-a7de-a92bc0887e75/37905845-1712970297514-64dc8201bb9f3.jpg"}