{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F4f81a7e1-9dd7-4737-9c91-5a2c9fd9b8c2","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#31: Innovative Ideas and Emerging Tech in Loyalty\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/4f81a7e1-9dd7-4737-9c91-5a2c9fd9b8c2\"></iframe>","title":"#31: Innovative Ideas and Emerging Tech in Loyalty","description":"In today's episode of \"Let's Talk Loyalty\", I chat to https://www.linkedin.com/in/simonrowles/ (Simon Rowles), a fellow https://loyaltyacademy.org/clmps/ (Customer Loyalty Marketing Professional (CLMP)) and https://www.customerstrategynetwork.com/ (CSN) consultant for Australia.\r\n\nSimon has a unique background in technology development which gives him a fascinating perspective on emerging technology in the loyalty industry and how disruptive platforms can offer innovative ideas that truly drive increased customer engagement and retention.\r\n\nLed by some great loyalty statistics, Simon discusses how Australia is responding to Covid19 and talks through some exciting ideas that will appeal to loyalty programme managers worldwide.\r\n\nShow Notes: \r\n\n1) Simon Rowles: https://www.linkedin.com/in/simonrowles/ (https://www.linkedin.com/in/simonrowles/)\r\n\n2) https://beyonde.co/ (Beyonde) \r\n\n3) http://www.bink.com/ (www.Bink.com) \r\n\n4) http://www.upgradepack.com/ (www.UpgradePack.com)\r\n\n5) http://www.flybits.com/ (www.FlyBits.com)\r\n\n6) Ben Evans \u2013 newsletter - https://www.ben-evans.com/ (https://www.ben-evans.com/)\r\n\n7) Mark Ritson - https://www.marketingweek.com/mark-ritson/ (https://www.marketingweek.com/mark-ritson/)\r\n\n8) Bob Hoffman - https://www.bobhoffmanswebsite.com/ (https://www.bobhoffmanswebsite.com/)\r\n\n9) Wise Marketer - https://thewisemarketer.com/ (https://thewisemarketer.com/)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e0031d1c-feb4-4998-9133-4954678fbedd/2953009-1586873983938-94a3ef144b987.jpg"}