{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F532ebe71-9559-49c9-9b18-f5dacb8d0401","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"How to Build a Customer Retention Program (with Swire Ho)\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/532ebe71-9559-49c9-9b18-f5dacb8d0401\"></iframe>","title":"How to Build a Customer Retention Program (with Swire Ho)","description":"In this episode of The Growth Pod, Angela is joined by Swire Ho, known as #thepromoguy. Swire is a dynamic expert in promotional marketing and customer retention strategies. With his deep understanding of branding and client engagement, Swire has successfully helped numerous businesses enhance their customer loyalty programs. During our conversation, he delves into the essentials of building effective customer retention programs, sharing actionable tips and innovative ideas that businesses ca...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3ed0f930-cd8c-4ee6-a685-55a50ea552d0/mpocB7X-4_9aVNxpak1L5ZXQ.png"}