{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F577b5090-055d-4cf1-a035-d7ae735b1b62","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Growth at all costs is DEAD! Customer Success will be the future.\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/577b5090-055d-4cf1-a035-d7ae735b1b62\"></iframe>","title":"Growth at all costs is DEAD! Customer Success will be the future.","description":"Jan joins Dillon to recap the week that was and the most important topics in Customer Success, including discussions around what skills it takes to be in CS and the shift away from growth-at-all-costs and towards sustainable strategies. Who is Jan Young?LinkedInEmail: jan@thesuccessleague.ioThe Success LeagueJan's charity of choice: Homeboy IndustriesReceipt Links:Liz Lee, Valuize, and \"Value-Based Outcomes\"Tony Ulwick's Jobs to be DoneMohammed Alqaq interviews Rav Dhaliwal for Cust...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}