{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F583b2094-efd3-4eba-a836-07471eb72a58","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"166. Tips for Managing Expected (and Unexpected) Maintenance\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/583b2094-efd3-4eba-a836-07471eb72a58\"></iframe>","title":"166. Tips for Managing Expected (and Unexpected) Maintenance","description":"Let\u2019s face it, properties are living, breathing organisms. They are constantly changing and in need of our love and attention. Unfortunately, we can\u2019t always predict when that love and attention is needed, forcing us to schedule service, at times, during a guest\u2019s stay. Today\u2019s episode is all about managing the super important communication around this particular quirk of STR life.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a8d72d3f-b20e-4251-b600-0f19d24dcaf2/4bWlKZi0gnXHhgKWOF92M-je.jpeg"}