{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F59b78583-a5cb-4aaa-a40f-5cea220536cb","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#351: Loyalty and The Magic of Marketing with Rory Sutherland\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/59b78583-a5cb-4aaa-a40f-5cea220536cb\"></iframe>","title":"#351: Loyalty and The Magic of Marketing with Rory Sutherland","description":"Today\u2019s episode features https://www.linkedin.com/in/rorysutherland/ (Rory Sutherland), the best-selling author of https://www.amazon.com/Alchemy-Surprising-Power-Ideas-Sense/dp/0753556529 (Alchemy, The Surprising Power of Ideas That Don\u2019t Make Sense) and the Vice Chairman of https://www.ogilvy.com (Ogilvy Group) in the UK.  \r\n\nRory provides a fresh perspective on customer behavior, loyalty and brands \u2013 among other things \u2013 and it comes at a perfect time, ahead of the Loyalty Summit CXM conference in Zurich and a time when loyalty is in desperate need of innovation.  \r\n\nRory is fascinating to listen to, inspiring in his ability to think differently and today shares his refreshing joie de vivre with listeners of Let's Talk Loyalty!\r\n\nHosted by https://www.linkedin.com/in/phillipsrubin/ (Phil Rubin).\r\n\nShow Notes :\r\n\n1)    https://www.linkedin.com/in/rorysutherland/ (Rory Sutherland )\r\n\n2)   https://thespectator.com/author/rory-sutherland/ (The Wiki Man from The Spectator)\r\n\n3)   https://twitter.com/rorysutherland (Rory Sutherland on Twitter)\r\n\n4)   https://www.ogilvy.com/work/consulting/ (Ogilvy Consulting)\r\n\n5)   Loyalty Summit CXM","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9dd65fe8-c077-4bda-8af6-b6f971d9143b/2953009-1678266370750-744a991a54aa9.jpg"}