{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F5ae4656e-93c8-4f0c-83d1-80ffb44085e9","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Season 1  | Ep 8 | Genuine Communication is Key to a Successful Client Relationship\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/5ae4656e-93c8-4f0c-83d1-80ffb44085e9\"></iframe>","title":"Season 1  | Ep 8 | Genuine Communication is Key to a Successful Client Relationship","description":"I see agencies do this backwards all the time. \r\n\n\nIncreasing the communication with clients when they pay more. \r\n\n\nIncrease the communication with your clients, increase the project, then increase your fees. \r\n\n\nYou are in the relationship business as much as you are in the creative service business. \r\n\n\nFocus on being human first, connect with your clients and your team. \r\n\n\nYour business will follow. \r\n\n\nDo good by doing good. \r\n\n\n \r\n\n\nResources In Episode:\r\n\n\nHow to Win Friends and Influence People\r\n\n\nCreativeAgencySuccess.com","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e1d97fb8-bf0b-47c4-b94c-42d2028d6c41/bGuMgepnK7kFU2WqbQuN5nnX.png"}