{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F5c1ef675-cdce-4533-8e8b-e4afff968ebe","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Christopher Willis on Making Content Better with And Impact on Customer Experience\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/5c1ef675-cdce-4533-8e8b-e4afff968ebe\"></iframe>","title":"Christopher Willis on Making Content Better with And Impact on Customer Experience","description":"Christopher Willis, Chief Marketing Officer and Chief Product Officer of Acrolinx, joins us on this episode of Be Customer Led with Bill Staikos. Chris is regarded as a very innovative and results-driven CMO with a track record of building effective marketing and sales groups. Also, he is accountable for all areas of the organization\u2019s marketing strategy. Moreover, Chris specializes in content governance, artificial intelligence, and pipeline management. In today\u2019s discussion, we dive deep into various aspects concerning the improvement of content and its effect on the customer experience.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/8889bb52-b184-47ce-bb60-b1f162114073/rLGKbEqMNkFpJK0z_ft7jE9g.jpg"}