{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F5d3e98f6-f468-418a-bc9f-4727b2bfc699","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Make Price Irrelevant [THA 228]\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/5d3e98f6-f468-418a-bc9f-4727b2bfc699\"></iframe>","title":"Make Price Irrelevant [THA 228]","description":"Make Price Irrelevant [THA 228]\r\n\r\nEveryone strives to implement good customer service. But what about creating an exceptional customer experience? \r\n\r\nBeing friendly and helpful to customers while repairing their vehicles correctly is plain old expected. In a restaurant or hotel or anyplace for that matter, what is going to push you to remember the experience? Have you asked your customers if you are meeting their expectations? In this episode find out how to elevate your business and culture.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9da8dc79-e232-474a-807f-6d782f8aa972/dKWno-hTFGTL-D7fFHVA9VZz.jpg"}