{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F61149b7b-d5c7-4ea7-b2c2-fa9d5d79dd9d","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#036 - Hospitality Meets Jose Ruiz - The Luxury Lifestyle HR Heavy Hitter\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/61149b7b-d5c7-4ea7-b2c2-fa9d5d79dd9d\"></iframe>","title":"#036 - Hospitality Meets Jose Ruiz - The Luxury Lifestyle HR Heavy Hitter","description":"Humans are such a massive part of the Hospitality Industry and look after all those humans is no mean feat.  Today we talk to a real heavy hitter in that space, Jose Ruiz, Director of Human Resources for The London Edition & W Leicester Square.\n\nJose is an effortless story teller with some awesome comedy moments from an illustrious career so far, he also doesn't take himself too seriously which you'll learn within 2 minutes of this chat.\n\nWe talk accents, HR in luxury, Opening a hotel in a skyscraper, tables with a view, networking, brand difference, luxury, coaching, leadership v management, generational evolution, do not disturb, fights between guests, luggage and of course Jose's exceptional journey.\n\nA huge thank you to Jose for sharing such superb insight.\n\nEnjoy!","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/b1dc792c-fc35-40f9-bd51-ae5834b776e7/b3n28vtqgloo0x93cnqzf9iq.jpg"}